rustic favors, mini soaps, weddings
CountryChicSoaps' Shop Policies
Hello and thank you for looking at my shop. Please feel free to send me any question or comments in regards to my handmade soaps or any other items. I'll be happy to answer in less than 24 hours.
I accept and prefer Paypal, but will also accept money orders and personal checks. Personal checks policy- Once your check clears on my bank account I will ship your item.
Shipping method is parcel post, or in some cases USPS priority shipping. Your item will take 5-7 business days to get to you and in some case, even more. If you are interested in priority shipping or overnight delivery, please send me an email with your address so I can calculate the shipping fee.
Soaps - Domestic Shipping - If you buy 25 soaps or more your package will be sent via Priority Shipping, insured, and with delivery confirmation. I will also send package with signature required in orders over 50 medium or regular size soaps.
International Shipping - I believe shipping cannot by insured or tracked if package is sent as a Parcel. Priority International shipping is also expensive, unless you pay a ridiculous amount of money to the post office. The only proof I will have is to send you a photo of the post office receipt on the day I mail it out. Send me an email with your address and we'll figure out the best way to send the package.
Refunds and Exchanges
SOAPS : if the soaps are return unused and in the same manner it was shipped to you, I'll gladly return the money within 3 business days or receiving your package.
You will be responsible for return shipping fees. Once item is inspected and accepted for return, your full refund will be sent in 48-72 hours after item is received.
EXCHANGES- Exchanges permitted for same value items. You must return original item first at your own cost. Once item is inspected for any damages, a new or similar item will be shipped at no additional fees.
Additional Policies and FAQs
Guarantee- Your satisfaction is guaranteed or your money back.
Custom orders- I do custom orders on soaps for quantity, size, and scent.
Last Updated December 17, 2012