CraftSupplyHouse

Your place for all your craft supply needs

Mount Airy, Maryland
|
| 71,292 Sales | 5 out of 5 stars 5 out of 5 stars

CraftSupplyHouse is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    See my finished crafts at http://www.thecraftmenagerie.etsy.com
my collection of vintage items at http://www.bygoneyears.etsy.com
Visit http://www.PostcardsnEphemera.etsy.com for my selection of vintage and antique papers

Announcement

Last updated on Jan 25, 2023

See my finished crafts at http://www.thecraftmenagerie.etsy.com
my collection of vintage items at http://www.bygoneyears.etsy.com
Visit http://www.PostcardsnEphemera.etsy.com for my selection of vintage and antique papers

71292 Sales

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CraftSupplyHouse

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CraftSupplyHouse

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5 out of 5 stars
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About CraftSupplyHouse

Sales 71,292
On Etsy since 2009

I'm a craft supply addict

Shop members

  • The team

    Owner

    I worked in IT for 35 years, but deep down I'm an entrepreneur.

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

Privacy

PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 7 years (as required by US IRS tax law).
- Transfers of Personal Information Outside the EU. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on Nov 18, 2022

Frequently asked questions

Missing packages

We do everything we can to locate missing packages. If your order has been marked delivered but you don't have it, please check with your local post office to verify the GPS location of the mail carrier at the time it was marked delivered. Verify with family members and neighbors that the package wasn't picked up and placed somewhere unexpected. Finally, verify on your receipt that your address was correct.

Can holes be drilled in the item?

For the most part, yes. Holes can be drilled in flat objects. The holes will be drilled from front to back. The charge for holes is 5 cents each. Please request a special listing that includes holes before purchasing. Any drilling requests that are in the notes to seller will incur an additional 45 cent charge to cover fixed fees charged by Etsy and the payment processor. Items that have holes drilled at the customer's request are not eligible for return.

What type of wood are the parts

Hardwood pieces are made from birch, beech, and maple. Each batch can vary depending on the stock available at the time of milling.

Returns

Unused items can be returned in their original condition. Original and return postage costs are not refundable.