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CreativeCoastDesigns' Shop Policies
Thank you for looking in my shop! Not only do I love when someone contacts me because they loved my fluffy flowers or my cutouts, but I love knowing that you all are looking around at the things I created!! :0)
I am so honored to be creating my fluffy flowers and clothespins! My fluffy flowers are my favorite things to make. They are so relaxing to me and I love making each and every petal perfect!
I always get super excited when someone contacts me with a challenge! It makes my day to use my brain and imagination!
If you need to pay with a check or money order I cannot schedule to work on your item until the check or money order has cleared the bank. I would prefer paypal for speedier shipping.
Please allow 1-2 weeks for your item to be made and shipped. If you need a RUSH order please contact me first to make sure it is possible.
I DO NOT OFFER REFUNDS SIMPLY BASED ON THE FACT THAT YOU ARE NOT WILLING TO AWAIT MY TURNAROUND TIME (EVEN AFTER PLACING A ORDER) OR ARE NO LONGER INTERESTED IN THE ORDER YOU PLACED. IF YOU INSIST ON A REFUND, I CHARGE A 20% CANCELLATION FEE. THE 20% IS BASED ON YOUR ORDER TOTAL WITH SHIPPING. FROM THE MOMENT YOU PLACED YOUR ORDER I HAVE PUT COST AND TIME INTO IT BY PRINTING, EMAILING, SUPPLIES & PREPARATION. I APOLOGIZE FOR HAVING TO TO THIS, HOWEVER I HAVE HAD TO SET THIS POLICY IN TO MOTION BASED ON PRIOR CUSTOMERS TAKING ADVANTAGE OF OUR RELAXED POLICIES AND NOT PAYING ATTENTION TO SHOP POLICIES BEFORE PLACING A ORDER.
Refunds and Exchanges
I do NOT include insurance on packages. If you would like insurance to ensure that your item arrives and is not damaged please contact me BEFORE ordering, otherwise I cannot be held responsible for lost or damaged packages. If your package does not arrive I will gladly investigate but the only way to really be sure is to add insurance. Contact me if you would like insurance BEFORE purchasing.
Additional Policies and FAQs
For every 5 Fluffy Flowers you buy (of 1 size) you will get the 6th FREE (of the same size). Contact me for these bulk offers!
Last Updated August 13, 2013