Creative Doll Works
CreativeDollWorks' Shop Policies
Hi! Thank you for dropping by and please come again. I'm happy to share my passion for doll making so if you have any questions or are seeking information, don't hesitate to contact me.
Paypal preferred. Payment is due within 3 days of sale or the item will be re-listed.
Should there be a need to cancel the order, notice must be received within 24 hours of payment clearing. Shipment will be sent to address on Paypal account so please ensure that this information is correct.
If you would like to use this payment plan contact me BEFORE making the purchase so that layaway payment dates can be arranged, then select "Other" as payment when checking out. I will reserve the item for you and send a PayPal invoice for each layaway payment to your email. 20% of the purchase price (without shipping) is required as a non-refundable down payment. Shipping will be added to the final payment. If there is a need to cancel a layaway, an additional non-refundable 10% of the purchase price will be applied for each month that the item has been on layaway.
Shipment will occur within 3 days of complete payment via FEDEX ground in North America (allow up to 2 to 3 weeks for delivery). Tracking with proof of signature is included. Insurance is optional (see below). Express or other modes of shipping are available. Please ask for a quote prior to purchase.
*** US & INTERNATIONAL BUYERS: International Buyers please contact for shipping quote BEFORE purchasing. Please note that brokerage fees and duties or taxes are the responsibility of the buyer.
*** Insurance is optional. I cannot be held responsible for lost or damaged items. Let me know if you want insurance before purchasing and I will get back to you with a quote.
As always, if you have any questions, please feel free to convo me.
Refunds and Exchanges
No returns/refunds with the exception of cancellations as noted under the Shop's Payment Policy.
Please note that I take great care in packaging my dolls but cannot be held responsible for any damages or losses beyond my control. Please consult Shipping Policy regarding insurance option.
Last Updated September 14, 2013