Handmade Jewelry for Bridal & Everyday Wear
CrinaDesign73's Shop Policies
Welcome to CrinaDesign Shop! I create my own jewelry and I take pride in my creation. I love my jewelry and I am certain that you will come to love them too. All jewelry on my Store are handmade using top quality materials like Sterling Silver, Lampwork Glass, Freshwater Pearls, Swarovski Crystals, etc. You will find unique models for earrings, necklaces, bracelets and pendants.
And hey, after you receive the order please drop me a note. I will be happy to hear back from to let me know you are satisfied with your purchase.
Payment can be made via Paypal. Note that you do not need to have a Paypal account to make the payment. If you choose to use your credit card for payment through Paypal please send your payment to crina.design [!at] yahoo.com
Please note that items will not be shipped until payment is received.
I ship via Canada Post regular mail no tracking number.
If you prefer a different shipping source, please let me know and I will get a revised shipping price for you.
Please make sure you include the SHIP TO: address with your order. Shipping rates are not included in the item price.
Please see the shipping rate available for each item.
If you would like to have your item insured or delivery confirmation please contact me via Etsy convo for a quote. I will email you the tracking number for your package regardless of the delivery method you choose.
Please note that each country has it's own tax and customs laws, customers are responsible for these if they come up.
I will ship 3-5 business days after receiving payment or sooner when possible.
Refunds and Exchanges
It is very important to me that you are happy with your purchase and I will do my best to resolve any issues.
If your order does not meet your expectations in any way, a return or exchange may be done.
If you wish to return an item, please contact me within 2 days of receiving your order for an exchange or full refund (excluding 30% PayPal and Etsy fees and shipping costs).
PLEASE DO NOT RETURN THE ITEMS WITHOUT CONTACTING ME FIRST.
The return must be shipped back immediately.
Upon contact, further instructions will be given on the return procedure.
For refunds and exchanges, Please do not return any jewelry without contacting me first.
Please note that items MUST be returned to me in their original and UNUSED condition. ITEMS WILL NOT BE REFUNDED if I receive them damaged due to poor packaging on your part.
It is strongly recommended that returns are sent back with insurance. I will not refund a returned item if it is lost in the mail.
For returned items from outside of Canada, please note that any fees related to duty/custom taxes are your responsibility.
Custom pieces are NON-REFUNDABLE.
Last Updated September 5, 2013