CutiePettuti's Shop Policies
All of the items listed on my pages are for decorative purposes only, they are NOT toys and are therefore not suitable for small children, please use them just for decoration.
Small children should not be left unsupervised with these items as they all contain small beads, crystals, sequins and other pretty items that could possibly become detatched.
You can contact me via Etsy conversations, or email me at cutiepettuti [!at] gmail.com.
I only accept Paypal at the moment for all orders.
I reside in South Wales, normal UK postage usually takes 3-5 day but parcels sent internationally can take up to 4 weeks.
Normally, it’s about 2-3 weeks so if you require something for a specific date please order well in advance so as not to disappoint.
I do ship internationally and use Royal Mail postal service, the item will be posted after payment is received; please see the shipping cost for the idividual items displayed.
If you would like a special service to be arranged for example track and trace or signed for delivery please contact me to discuss the inividual options.
All items are normally posted within 24-48 hours after receipt of payment and will be marked as shipped as soon as they have been sent.
Each item is adequately wrapped and boxed so as not to be damaged via the post.
The buyer is responsible for uninsured shipments once the item has been sent, proof of posting is attained; therefore if loss or damage occurs to your item I will try to help in anyway I can.
I cannot refund your money or send a replacement at my expense.
Refunds and Exchanges
Refunds and Exchanges
All items are hand made and as such are sold as seen. I have provided pictures to help you make you decision and if you require more I am happy to provide them before you purchase the item.
The pictures are not altered in anyway and I guarantee what you see is what you will receive.
Due to the nature of the items sold, there will be some discrepancies as these items are all handmade therefore no two items will be exactly the same.
All items a fully checked before being sent, they are described as fully as possible and I show as much detail as I can in their photos, for these reasons, I don't accept returns.
Please be aware that any additional costs due to taxes etc. must be paid for by the buyer.
Last Updated February 2, 2012