Cyanotype Photographs, Handpainted Cyanotypes, & ACEOs
Cyanotopia's Shop Policies
Thank you so much visiting Cyanotopia!
I hope you've enjoyed touring my shop and gallery and have become aquainted with cyanotypes if you haven't been previously. The process is quite straightforward and, in a way, almost a return to yesteryear with its non-technical and sometimes unexpected results. Because of its handmade nature, every photograph is a unique work of art.
If you choose to become a customer, you can be assured that Cyanotopia aims to provide you with the best in attentive and responsive customer service. All orders are quickly filled, carefully packaged, and shipped as quickly as possible.
Please make payment AT THE TIME OF YOUR ORDER to avoid confusion. If payment is not received within three days, the order will be cancelled and item relisted.
Shipping is done several times a week through the US Postal Service, by either Priority Mail, First Class Mail, or Parcel Post. Please be assured that all orders will be packaged with utmost care to ensure safe arrival. Insurance is available upon request. Please understand that I cannot be responsible for items lost or damaged in transit that are shipped without insurance.
If you would like your order shipped to an address different than your own address, please email me with the address of where you would like it sent and I'll gladly forward it along.
I will send you an email once your item has shipped.
Refunds and Exchanges
I take a great deal of pride in both my products and my customer service, so if for any reason you are experiencing a problem, please contact me as soon as possible. While I expect that you'll absolutely love your purchase, any exchanges and returns must be pre-authorized and must be returned within 7 days of your receiving the order. The buyer is responsible for any shipping charges incurred in returning an item. All items must be returned in original condition.
Additional Policies and FAQs
Thanks again for being a Cyanotopia customer and I hope to see you again!
Last Updated June 16, 2011