CyclamenBlew's Shop Policies
Welcome to Cyclamen Blew on Etsy.
Each product is made with care and attention to detail. I love making new products and introduce new items regularly. Be sure to check back!
***FREE SHIPPING APPLIES TO THE 2ND AND 3RD ITEM ONLY. Thereafter the original shipping amount will be added again for up to 6 items and so on.***
I accept Paypal as the form of payment. Items are shipped once payment is received and cleared.
Items are shipped within 1-2 working days of receiving payment. Goods will be shipped to the address in Paypal "Ship To" transaction detail. Please ensure you state the correct address. Goods returned with the incorrect shipping address will be reshipped at the customer's cost.
Orders are delivered via British Royal Mail, first class standard post. Proof of shipment is provided but please note this is not courier/signed for post. If you would like signed for postage please message me before ordering and I will arrange it.
The seller is not liable for orders undelivered by your postal carrier where I provide proof of shipment.
Goods are sent in secure, appropriate packaging according to the type of item purchased.
The seller is not responsible for any custom and tax charges applied in your country.
PLEASE ALLOW 2-5 WORKING DAYS FOR DELIVERY TO THE UK, ONCE DISPATCHED.
DELIVERY TO ALL INTERNATIONAL DESTINATIONS IS 5 - 10 WORKING DAYS, AFTER DISPATCH, BUT IT CAN TAKE LONGER DEPENDING ON YOUR LOCAL SERVICES.
Refunds and Exchanges
If for some reason you are not 100% happy with your order, please email me before leaving negative feedback, so that I can assist you.
Returns are accepted if shipped back to me within 7 days of your receiving the product. You will receive a full refund minus Post and Packaging. Returns must be sent in the same new condition. Please notify me within the 7 days of your intention to return the product, thank you.
Additional Policies and FAQs
Your satisfaction is so important to the shop, and to future customers. With this in mind please note that FEEDBACK is welcomed and appreciated, once you are happy with your order.
c/o Kerri Kinnear
13 Wishmoor Road
Last Updated August 15, 2013