DamselflyOrganics' Shop Policies
Thanks for visiting my Damselfly Organics Etsy shop. Damselfly Organics is an eco-friendly business that specializes in handcrafted, fashionable, multifunctional ware. Every piece is hand-cut, sewn and dyed to order by me. I have over 9 years experience working primarily with textiles and several years with other mixed media, as I am a crafter at heart. With my clothing creations, I strive to provide a high-quality, eco-friendly and attractive line of clothing for those who are seeking originality and want to feel good about what they are wearing.
It is important for me to set an example to show people that true quality is found in sustainable goods that are not produced in factories or sweatshops. I believe whole-heartedly that you and I are part of the driving force that has the power to create a higher standard of living through sustainable lifestyle choices. Every step that we make towards a daily conscious lifestyle is a huge victory for the ongoing global movement to make this world a place that we can be proud to live in. With that said, have fun and enjoy my clothing line! Know that everything is made to order, with love, and by someone that you can trust.
~ * ~ Current turnaround time for orders is 5 weeks ~ * ~
I use Pay Pal as my preferred payment method.
Shipments are sent to your ETSY address unless you specify a different address.
I use the U.S. post Priority Mail with a tracking number
U.S. - ships within 2 - 7 days
Canada - ships within 7 - 10 days
International - ships within 3 - 4 weeks
If you have a concern about your package getting lost in shipment, please add insurance to your shipping as I cannot be responsible for lost packages. Thank you.
Refunds and Exchanges
NO REFUNDS. Please remember that your garment is custom made to your size and desired color. Once it is made, I cannot resell it and so it is a loss and unsustainable for my small business.
Additional Policies and FAQs
ALTERATION AND REDYE:
Please contact me within 7 DAYS post marked the date you received your package and I will gladly make changes to you garment. It is important to me that you are happy with your purchase, so please let me know if you need it adjusted.
Exchanges are welcome within 7 DAYS of your post-marked package receiving date. A value of 75% the cost of your original garment will be applied. Garment(s) must be returned unused and unwashed within 18 DAYS of your post-marked package receiving date. NO EXCEPTIONS. I offer one exchange per garment.
~ All exchanges, alterations and redyes have a processing time of up to 4 weeks ~
~ You are responsible for shipping costs on all exchanges, alterations & re-dyes ~
Last Updated September 3, 2013