DelilahDust's Shop Policies
I like to ensure my products are to the highest possible standard, and excellent customer service is very important to me! If you have any issues, feel free to contact me and I will fix them immediately.
Payment can be made by debit/credit card, with an Etsy gift card or through PayPal.
We don't accept cancellations on orders if we have begun to make the item, as everything is made to order.
All orders are sent via Royal Mail. We use standard service, which means there is no tracking number or signature required, unless stated.
We are not responsible for any customs charges.
Refunds and Exchanges
Refunds will only be given on faulty items - any faulty items caused by the customer will not be refunded or exchanged.
Additional Policies and FAQs
I am open to wholesale orders - just email me at delilahdust0 [!at] gmail.com with 'Wholesale Enquiry' as the subject.
Antonia Mackenzie, owner of Delilah Dust
Based in Stirling, Scotland.
Last Updated November 3, 2013