Distinctive, hand-crafted jewelry and accessories.
DezignsbyShannon's Shop Policies
Thank you for taking your time to visit Dezigns by Shannon. I hope you have found a Dezigns by Shannon item you love. Each of my items are carefully handcrafted with quality materials and attention to details by me, one at a time. I am always inspired and enjoy making different items that are creative and stylish. Please come back and visit often, my items are always evolving!
Pay Pal is my chosen method of payment. However, for those of you who do not have a Pay Pal account, you can use your credit card with Pay Pal to purchase items without actually creating a Pay Pal account.
Once payment has been received, you order will be shipped promptly. Most orders can be shipped the same day your Pay Pal amount has cleared, however in some cases, due to time constraints, the order cannot ship until the following day. I prefer to ship USPS first class mail domestically. Insurance and delivery confirmation can be added if you desire, just contact me when placing your order. Any customs charges or duty fees are to be paid by the buyer as they may apply.
Refunds and Exchanges
I stand behind my products and desire for my customers to be satisfied with their purchases. If you find a problem with any of my products, such as a defect in materials or workmanship, you can return the item after contacting me first. However, I do not process refunds for those of you who may suffer from "buyer's remorse" so please consider your purchases seriously. The only reason a return for a custom order would be given is if there is an issue with construction. All items must be in an unused condition. Any shipping charges to return an item or replace an item will be paid for by the buyer and no shipping charges will be refunded for any purchase for any reason.
Additional Policies and FAQs
All custom orders will be constructed in the order in which I receive them. Most custom orders will be constructed and shipped within two weeks or sooner of placement unless there is a delay due to the ordering of specialty materials used. If there should be a delay in construction the buyer will be notified by me immediately with an explanation as to why.
Purses: All items are handmade and may slightly differ from the actual photos. Each purse is made using recycled coffee bean bags and the burlap will have slight inconsistencies. The belts are all recycled as well and may have variations in the color as well as the wear pattern on the belt. All dimensions may vary slightly as each item is individually made. Purses should be spot cleaned and allowed to air dry. Warm steam iron may be used for wrinkles.
Stained glass pendants: Each piece is handmade using lead free, silver solder. Over time the piece may tarnish, clean using mild soap and water or silver polish. Each piece will differ in size and design and is not able to be replicated due to the nature of the item. If you would like more than one of a similar design just convo me.
Last Updated February 6, 2011