DiNuovo's Shop Policies
Welcome to my Etsy store! Everything you see here is handmade with love by me. It is my passion to sew and create and I love every minute of what I do!
Your feedback is important to me! I love reading your positive feedback and greatly appreciate the time you take to leave it!
I accept Paypal or money order for all of my products. For Paypal payments made using an e-check, your item will ship as soon as payment clears, usually in 3-4 days. For payments made with a money order, your item will ship once I receive the money order and its deposited.
Taxes are applicable for CA residents.
All ready-made items ship within one business day of purchase. All US purchases are shipped via USPS. I upload tracking information when applicable and send with a notification that the item has shipped.
At this time I do not offer international shipping.
Shipping upgrades are available for those who would like their purchases sooner.
Refunds and Exchanges
If you have any questions regarding the sizing, etc., of my products, please message me before ordering! That being said, if you are unsatisfied with your purchase you may return the item within one week of receiving, for a refund less shipping and a 10% restocking fee.
Exchanges are also available (less shipping) if the item received is not to your liking.
Custom items are non-refundable. Those items are one-of-a-kind and made specifically for the buyer!
Additional Policies and FAQs
I work out of my smoke free, pet friendly home. :)
Wholesale and consignment orders are welcome! Please convo me for information!
Last Updated June 5, 2013