Dianne Gleixner's Baskets
DiannesBaskets' Shop Policies
I have been weaving baskets for over 26 years and have been teaching basket weaving for over 9 years. You will find my baskets to be of the highest quality, both in material and workmanship. All baskets you see here are already made and ready to be shipped.
You can pay directly though the Etsy checkout or via PayPal.
I ship only to the United States. Most items will ship within 2 business days and will ship USPS Parcel Select or USPS Priority Mail unless requested otherwise by the buyer. I will not ship Media Mail. Insurance is optional and must be requested and paid for by the buyer. Once item(s) are in the mail, I am not responsible for item(s) shipped without insurance.
Large baskets require large boxes, and that means higher shipping charges. To save you money, I will ship the least expensive way possible. If you want something shipped using a particular method, please contact me BEFORE purchasing so I can let you know the exact shipping charges for your preferred method.
Refunds and Exchanges
I'm confident you will be pleased with your purchase, however if not, I want you to be happy with the transaction. Refunds are allowed if I am notified within 10 days of purchase date and must be returned to me within 14 days of purchase, in new condition. No refunds for shipping costs. Contact me for approval prior to returning an item. No refunds will be given on items returned without prior approval.
Additional Policies and FAQs
Please contact me if you are interested in a custom order. Allow a minimum of 3 weeks for custom orders, sometimes longer depending on the design. Custom orders are not returnable. Check out my website for more information about me and my baskets. www.diannegleixnerbaskets.com
Last Updated November 26, 2013