DonnaKallnerFiberArt's Shop Policies
Thanks for visiting donnakallner.etsy.com, and thanks for shopping handmade! I'm a self-employed independent artist from rural northern Wisconsin. Learn more about my materials and techniques at donnakallner.com.
Direct Checkout lets you use your Visa, Mastercard or American Express right here -- it's quick and simple. I also accept Etsy gift cards and Paypal. Please note that with Paypal e-checks, there is usually a 3-5 day delay in shipping until the echeck payment notification is received.
Please order by noon on December 19 to ensure Christmas delivery.
I ship via US Postal Service and generally use First Class or Priority Mail. Most items ship within 2 days. For international customers, if your actual postage is less than the amount charged, the excess postal charge will be refunded.
Refunds and Exchanges
If you have any problems or concerns about an item, please contact me asap and we'll work together to find a fair solution.
Additional Policies and FAQs
Learn more about my fiber art workshops and work in progress at donnakallner.com and at facebook.com/donnakallnerfiberart .
I'm located in the Northwoods of Wisconsin, where our rural mail carrier and local Post Office do a great job of helping us get products to you quickly and with the most reasonable shipping charges I can manage.
Last Updated November 25, 2013