epuu

Handmade Jewelry

Istanbul, Türkiye
7,547 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

epuu is taking a short break

Loading
Ebru

Contact shop owner

Ebru

Reviews

No reviews in the last year
See reviews that mention:
Loading
Loading

About epuu

Sales 7,547
On Etsy since 2012

Etsy automatically translates most text on the site to your preferred language.

See in original language

Lace Love.

Shop members

  • Ebru Cangazi

    Maker, Model..., Owner

    born in '88. gemini. architect. designer. love photography. love travelling. love biking.

Shop policies

Last updated on Sep 11, 2017

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 6 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

DO YOU OFFER DISCOUNTS?

Current sales are listed below;
FREE SHIPPING (to the US) on orders of $35+.
30% discount on all items except new collection.
50% discount on SALE items.
50% discount for 10 items.

WHEN WILL I RECEIVE MY ORDER?

Usually within the same week. Please give me your PHONE NUMBER for the best experience.

Processing time is 1-3 business days. But you can contact me if you need it at the soonest time possible, I'll do my best to ship on the same day.

Orders will be shipped with UPS, TNT or FEDEX. Estimated shipping times are;

2-3 business DAYS for the USA and Canada,

1 business DAY for the EU,

2-4 business DAYS for the rest of the world.

Tracking information will be sent to your e-mail by ETSY.

CAN I SEND MY ORDER AS A GIFT?

Yes, you can. All orders are gift-boxed and they are ready to give as a gift.

Please give me the recipient's address and phone number for the best experience. I have to state price on the invoice but there will not be any price label on the item. If you want to leave her a note, please write me at checkout.

HOW CAN I RETURN/EXCHANGE MY ORDER?

If you want to return the package, please receive it first and do not reject it. In such cases, shipping back costs too much therefore I CANNOT REFUND you. And please contact me before returning your order. Note that you'll be refunded as much as the item costs.

If your order arrives broken, I need a proof as following: A photo taken with the shipping package with the item in the box. The photo of an item alone is not enough as it might be broken after use. If the proof is acceptable, the item will be replaced with a new one. Please don't ask for a refund.

YOU WILL NOT BE REFUNDED IF YOU REJECT YOUR PACKAGE. Because it will be shipped back to me and again, it costs too much (sometimes a higher amount than your order).

HOW CAN I CARE IT BEST?

You will have large items folded and wrapped in a package. You may need to iron the lace carefully (use medium heat) with a piece of cloth top of it.

Please store the jewelry flat to keep the shape better.

Please note that all designs are very delicate. Do not force too much wearing them. You may ask for help.