An Eclectic Selection Of Vintage Treasures
EauPleineVintage's Shop Policies
WELCOME! I take great pride in my customer service. I like to be treated with respect and courtesy and will do the same for you! I hope you will enjoy my things. I started selling because I retired and needed to downsize. I also helped clean out 2 parent’s homes that had years of toys, glassware, vintage dishes and a large assortment of neat old ‘stuff’! Many of my items are handmade and everything is in pre-owned condition as I come from a long line of sewers and needle workers. Please enjoy looking and I hope you find that special vintage item. Nothing could be worse for me than the thought of these lovely items sitting in a closet for eternity!
I accept PayPal and Direct Checkout thru Etsy. I expect payment within 48 hours of purchase.
Our home is smoke-free and I re-cycle all shipping containers and packaging whenever possible. I do not re-use padded envelopes. Items ship via USPS within 24-48 hours after receiving cleared payment. I can sometimes mail the same day. I package to ensure safe delivery.
I ship to US, Australia and Canada. All other countries, please convo me for shipping costs prior to purchase. There are a few countries I don't ship to. If you require a special shipping option, please contact me prior to purchase as I would be happy to assist. My shipping charges are based on 1 item or with another like item. If you purchase items that are not similar (dish with a book), please contact me prior to payment for a shipping quote and invoice. The shipping price quoted can already be USPS Priority mail if size or weight make that the better option. If shipping price paid is more than $1 over the actual cost, it will be refunded to you as all shipping costs are an estimate to East and West coasts.
Refunds and Exchanges
I try to describe my items as accurately as possible. Please make sure you understand you are purchasing a vintage item and general use is expected. If you are not happy with the item, please email me immediately and then return. Returns accepted with notification within 2 days of receipt of item. I will refund your purchase when I have received the item back in same condition. Shipping charges both ways are not refundable.
If your item is damaged in shipping, I also must be notified promptly within 2 days of delivery. I will request pictures that will be needed to process any insurance claims. I will process any refunds for damaged items once you have filed out your portion of the claim form, returned to me and/or the item has been returned to me. Partial refunds are always on option we can discuss.
I focus on customer service and treat people as I want to be treated.
Additional Policies and FAQs
I hope you will be happy with your purchase and come back to shop at my store again. Feedback is an important part of the buying/selling process. I will leave you feedback once you have left feedback for me so I know the whole purchase process was completed to your satisfaction. Thank you too, for making it back to Etsy to leave feedback! It's appreciated by all sellers!
schradan_2 [!at] yahoo.com
Last Updated September 30, 2013