Announcement
We hope you enjoy browsing our range of dog accessories handmade here in East London.
If you want to visit us in person you can find us at Spitalfields E1 6AA Saturdays 11-5pm. But please check before making a special visit!
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Reviews
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Sarah on Feb 24, 2024
5 out of 5 starsBought as a gift for a friend - as always great item and posted out promptly!! Fantastic seller 😊
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camm1951 on Nov 24, 2023
5 out of 5 starsIt’s is going to be a Christmas gift so it won’t be opened yet. Delivery was very fast and I’m sure the toy will be sturdy and well-made.
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Janette on Nov 1, 2023
5 out of 5 starsHaven’t taken out the wrapping as a gift but buying process was good
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Gail on Sep 14, 2023
5 out of 5 starsHigh-quality, handmade items in cute tartan plaids that are the perfect pet toys. They make excellent gifts for pet-loving friends too. Thank you, Louise, for another great order and especially for the special shipping request.
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Stephanie on Aug 23, 2023
5 out of 5 starsAs always, fab seller and great quality item - thank you.
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Stephanie on Jun 1, 2023
5 out of 5 starsReally good quality item - well worth the money. Very helpful and friendly seller, thank you
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Frequently asked questions
Can I have my item quicker than advertised?
Most items are made to order, but if you get in touch before ordering with details of when you would like the item(s) to arrive we can let you know if it is possible, and quite often it is! Please note that we need longer notice in the run up to Christmas as this is our busiest time.
When will my item be delivered?
I first need time to process and make your order if it isn't in stock. This time does vary, details of estimated times are stated on individual product listings. But do get in touch if you are in a hurry!
Estimated shipping times (the time it takes from posting your order to arrival) are as follows:
United Kingdom: 2 - 4 days
North America: 15- 25 business days
Europe: 10 - 20 business days
Australia, New Zealand and Oceania: 15 - 30 business days.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on how mail delivery services are performing where you live.
Where is my order?
Occasionally orders take longer than the estimated time you are given when you placed your order.
We understand how frustrating this can be, especially if you have a deadline.
Most often items just take a little longer than estimated and we ask you to wait a week to see if they do arrive, and most often they do!
Sometimes though, orders do get lost in the post. Royal Mail consider items lost after 10 working days for UK destinations, 20 working days for European destinations and 25 working days for the rest of the World.
If after these times you still haven't received your order get in touch and we'll sort things from there for you.
We'll do all we can to help, so send us a message if there is anything else you would like answered.
Seller details
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