EscapePod's Shop Policies
Welcome, and thanks for taking a look around! EscapePod is full of creative energy, so check back often for exciting new items!
Here at EscapePod, we love to create functional design that keeps you warm and beautiful in a sustainable, responsible way. We're devoted to creating products that emphasize the basics of great design and an eco-friendly attitude, and we're passionate about helping you to live a smarter, greener life!
OUR MISSION: We love to create things that let you live a little smarter, a little greener, and a little planet-friendlier!
HOW WE DO IT: There are lots of things we're doing to ensure that our products live up to the hype. Whenever possible, we use reclaimed materials. We use water-based inks exclusively. We minimize our packaging and shipping materials.
We reserve the right to cancel any order if payment has not been received within three days of purchase.
All domestic orders will be shipped via USPS Priority Mail (with additional items at no extra cost). International orders will be shipped via First Class Mail. We are more than happy to ship internationally, but please note: international customers are responsible for all fees, taxes, and duties associated with their purchase. Sorry, items cannot be marked as "gift".
Because everything is lovingly handmade, please allow five to seven business days for your items to be packed and shipped. When in doubt, we use the address listed on your PayPal account as your shipping address so please be sure that's where you'd like your shipment to go.
Whenever possible, we make every attempt to minimize packaging and shipping materials. We love the planet and want to do our part to reduce, reuse, and recycle!
PLEASE NOTE: We are happy to ship internationally. For all countries which fall into the "Everywhere Else" category, there is a $12 shipping fee. However, this is a maximum fee and only the actual shipping fees will be charged -- any amount above the actual shipping fees will be reimbursed to the buyer.
Refunds and Exchanges
We want you to love every item you purchase from us, so please read descriptions carefully! But if you are not satisfied with your purchase, we will cheerfully accept returns in their original packaging within seven days for a full refund.
Additional Policies and FAQs
If you have any questions about your order, please feel free to convo us, or contact us directly at entropymail [!at] yahoo.com. We'd love to hear from you!
Last Updated December 2, 2012