FCDLANYARDS' Shop Policies
Welcome to First Coast Design...
Where you can purchase handcrafted, beaded lanyards to hold your ID badge.
I have several different lanyard themes that include school teacher, medical, and animal themes just to name a few. I also have casual and elegant designs.
Each lanyard is handmade to your order specifications. Please let me know if you have any special requests.
All my lanyards are beaded on heavy duty tiger tail beading wire and double crimped for added durability. The standard length of my lanyards is 40 inches. (That is 20 inches from the back of the neck to the clip area.) If you prefer a different length, please let me know and I will do my best to accommodate you.
I use a variety of different types of beads; glass, Swarovski crystal, porcelain, acrylic, plastic, wood, and metal beads.
I can also accept special orders. Just e-mail me with your request at liz [!at] firstcoastdesignstore.com.
I really enjoy making lanyards and I hope you enjoy wearing them as well!
FCD accepts Paypal and all major credit cards (Visa, Master Card, American Express, Discover) through direct check out here on Etsy. All my lanyards are handmade and made as they sell. So please allow 3-5 business days once payment is received for me to make them and then send out. Please let me know if it is needed sooner, and I will do my best to help you out.
Order Processing Time
Most orders will be made and shipped out 3-5 business days from date of cleared payment. During high volume seasons and holidays it may take a couple of extra business days to complete your order. If you need it sooner than that please email me and I will do my best to accommodate you. All jewelry from FCD is handmade and made in the order in which it was received.
Shipping Confirmation/Order Tracking
First Coast Design will send you an email confirmation with an order summary and tracking number when your order is ready to ship. You can easily track your shipment by clicking on the tracking # in your shipping confirmation email. Packages can also be tracked online at: http://www.ups.com/tracking/tracking.
Packages are sent out through the USPS using Priority Mail that takes 2-3 business days. Also please keep in mind that these lanyards are handmade and made in the order they are received. So please allow 3-5 business days from date of cleared payment for the lanyard to be made and then sent out.
Refunds and Exchanges
First Coast Design wants you to be happy with your purchase. If for any reason you are not happy with your purchase please return it for a full refund within 14 days of purchase. The return address is provided below.
First Coast Design
460 Islamorada Dr South
Macclenny FL 32063
For damaged merchandise or errors in shipment please reported to liz [!at] firstcoastdesignstore.com within 10 days from receipt of shipment.
Last Updated July 21, 2012