FDLM's Shop Policies
Welcome to my Etsy Shop! All items are handmade by me with love. I hope you enjoy wearing my jewellery as much as I do!
Please see my store policies below.
I ship worldwide via Canada Post and I try my absolute best to ship orders within 48 hours of payment confirmation and 3-5 days for custom pieces.
SHIPPING TIME ESTIMATES: (please note most orders will arrive closer to the shorter quoted time!) :
U.S. orders: 4-14 business days
Canadian orders: 2-7 business days
E.U. orders: 6-20 business days
For all other international orders please convo me for an estimate.
Expedited parcel delivery to the U.S. (4-7 business days): $16
Xpresspost to the U.S. (2-3 business days): $28.
Expedited parcel delivery within Canada : included!
Xpresspost (2 business days): $14.
Please send me a message prior to checkout for the most accurate quote for speedy shipping to your location.
Please note I am not responsible for import duties imposed by your country. Please familiarize yourself with your countries regulations before buying.
Refunds and Exchanges
Please review the product description and size information carefully before purchasing. If you are not 100% satisfied with your purchase you may return your item for a full refund. Please note that items that have been worn or tarnished are not eligible for a refund.
Your item is eligible for repair within 7 days of receipt. Please convo me on etsy before returning an item for repair. Repairs are free.
Additional Policies and FAQs
I do custom orders in feather, leather, chain etc. If you have an idea please contact me so we can create something beautiful together!
Last Updated July 8, 2013