FIrefliesandFoxtails' Shop Policies
Thank you for visiting! Please read all shop policies before placing your order.
Feel free to contact me if you have any questions!
Payment is accepted using major credit cards through Etsy Direct Checkout or through PayPal. Digital downloads will become available once payment is confirmed by Etsy.
Instant downloads will be available to download through Etsy once your payment has been confirmed. No physical item will be shipped.
Invitations are mailed using USPS First Class service. They are sent in a rigid mailer or box to prevent bending.
Refunds and Exchanges
No refunds or exchanges will be accepted on digital downloads. Because my digital downloads are available instantly, there is no way for me to ensure an image will not be used.
If an item is damaged during shipping, please send me a photo of the damage. I will send a replacement of the exact item only.
If you are not satisfied for any reason, please contact me and I will do my best to make sure you are happy with your purchase!
Additional Policies and FAQs
I am happy to customize colors for you on any of my prints! Please contact me before you place your order for a digital download and let me know what colors you'd like! I will create a custom order for you, and will then list it in my shop where you can view it and purchase it if you approve.
For orders that are to be shipped, your design will be emailed to you for proofing, once approved, the order will be shipped out.
All prints available in my shop are copyright Fireflies and Foxtails Each one is made using Photoshop and is in jpg format. Please contact me before completing your purchase if you need a different file type.
Last Updated October 19, 2013