Stuffed Animals, Icelandic Sweaters, Hats, Mittens
FeltedFriends' Shop Policies
Thank you for visiting Felted Friends! I hope you will enjoy browsing my items, and feel free to buy with confidence. All items are handmade by me, in my nonsmoking home.
I accept paypal only for US sales. International customers:
Please convo about payment by paypal. Buyers are responsible for all customs, duties, fees, etc charged by their own country.
Massachusetts customers: sales tax of 6.25% charged on purchase price for orders in MA.
I send all US items with delivery confirmation, which is included in the shipping cost. Usually this will be by USPS parcel post/priority/first class to offer you the most economical option; if you wish to upgrade to a faster service, please contact me for a quote prior to purchase.
Combined shipping: if you are interested in purchasing two or more items, you can contact me for a shipping quote prior to purchase. Then, purchase as usual - I will refund the excess shipping paid through paypal.
International customers: I will ship to the following countries:
Local pickup: if you would like to pick up your item in person (Lexington, MA) that is fine, please bring exact change in cash.
Refunds and Exchanges
I am happy to accept exchanges for items that I receive back, in original condition, within 14 days of mailing out. You will be refunded your entire purchase price through paypal.
Deposits or payments for custom items are nonrefundable.
Additional Policies and FAQs
Custom orders are welcome!
Last Updated October 24, 2013