Ferry Tale Treasures
FerryTaleTreasures' Shop Policies
Refunds and Exchanges
Returns will be accepted only on items that have any fault on my end. Returns will not be accepted due to size as I provide measurements. Lost packages also will not be refunded or replaced as I use tracking information. Also, items damaged in the process of shipment cannot me refunded or replace. Insurance can be added for an additional fee. Postage overage will be used for the cost of gas/mileage to the post office and also towards the cost of packing supplies. There is a smoker in the home, I cannot grant refunds due to any "smell" your item may have. Unfortunately, I also cannot accept returns or give refunds on items shipped internationally. If you have any questions or concerns feel free to send me a message!
PLEASE during the Holiday season, make sure that you let me know if you need an item by a certain date! Thanks! and Happy Holidays!
Last Updated December 1, 2013