Frangipanichung's Shop Policies
Thanks for shopping at Frangipani !
We accept Paypal only.
Payment must be cleared within 1 week of purchase, otherwise we reserve the right to cancel the order.
We mark all items as gift with minimal item values. Some European countries and Canada may be subject to pay import tax duties. Please check your local custom office for declaration details, and we would not be responsible for any tax incurred.
Products will be shipped via airmail (except for local customer) by Hong Kong Post. And it will be shipped as a registered mail since postage lost will be insured and mail can be tracked.
Products will be shipped 2-3 business days upon receipt of cleared payment. It will take about 7-20 business days to reach your address depending on the destination.
Products will be wrapped with bubble paper or packing box for better protection.
Refunds and Exchanges
If you are dissatisfied with your purchase for any reason, contact me ASAP and I will do whatever I can to resolve the issue.
Since all resin products are handmade, tiny bubbles appear in the resin is unavoidable. Refunds or exchanges are not offered for reason due to minor quality problems or color deviation.
Additional Policies and FAQs
All products are originally designed by me ! Please don't be a copy-cat !
I am Frangipani Chung, a designer and a crafter. Hope you will find more love and confidence through my handmade products !
Sponsor request is welcome for blogger or fashion magazine ! :)
Last Updated April 29, 2012