FreshLemonBlossoms' Shop Policies
Hello, I’m so glad you stopped by! My tags are not mechanically or computer generated, but cut & hand stamped individually by me. Hand stamping means each one is beautifully unique. And yes, I run around with inky fingers just about every day. I hope you enjoy your purchase as much as I enjoyed creating it!
Below are my shipping, store policies & FAQ's. Please read them through before making any purchase. If you have questions, please don’t hesitate to contact me. I will always be happy to answer any questions you have.
Payment is expected at the time of purchase. All orders must be paid for before I start work on them.
I accept payments through Etsy Direct Check-out which accepts Visa, Mastercard, AMEX or Discover. You can also purchase with your PayPal account.
For more information on checkout:
It’s appreciated if you pay immediately after checkout. If payment is not received within 3 days, orders will be canceled.
Orders shipping to a California address will have 7.625% state sales tax added to their total.
Once payment is received, most listed items ship within 2-5 business days, unless otherwise stated on listing. Custom color banners will take up to 10 business days for me to make, as noted in listing. Larger orders of multiple items or reserved custom orders may also take me longer to make.
Once order is received, I will contact you through Etsy with an estimated shipping date. Please feel free to contact me at any time to find out my current turn around time!
:::::::::: U.S. DELIVERY TIMES ::::::::::
Most items ship via USPS First Class Mail, which includes Delivery Confirmation. First Class Mail takes about 3-5 business days to receive. Shipping times are not guaranteed and are only estimates provided by USPS. During the busy holiday season, please allow more time for delivery since USPS can take twice as long to deliver.
If you need your item quicker, I can ship Priority Mail which takes about 2-3 business days to receive within the U.S. Priority Mail shipping starts at $5.25 and is not guaranteed to arrive by a specific date. I can also ship Express Mail which starts at $19.95. It’s guaranteed to arrive by a specific date within 1-2 business days. If you want your order mailed Priority or Express, just contact me and I will send an invoice for the price difference. Items will not be mailed until shipping upgrade has been paid.
:::::::::: INTERNATIONAL DELIVERY TIMES ::::::::::
I ship via USPS International First Class Mail. Shipping times are not guaranteed and can vary due to customs in your country. Please allow 2-6 weeks for your order to arrive. If you need your item quicker, I can ship International Priority Mail. If you want your order mailed International Priority, please contact me before purchase so that I can let you know the total price to ship your order.
Customer is responsible for any duties, custom fees, etc. and all USPS mailing forms will be filled out correctly.
On 1/27/13, International shipping prices increased significantly. I have estimated shipping costs as close as possible and any excess shipping charges will be refunded as soon as order ships. If you are ordering multiple items, please feel free to contact me with what you would like to order and I can figure out a total shipping price for you ahead of time.
::::::: BRAZIL, ITALY & PORTUGAL CUSTOMERS :::::::
Due to the issues, I am no longer shipping to Brazil, Italy & Portugal. Shipping times have greatly increased and can take as long as 45 days for Italy and 120 days to get through customs for Brazil & Portugal. If you have any questions please don't hesitate to ask.
I will ship to your Etsy and/or PayPal address. If you need a different address, please make a note or contact me ASAP.
I have estimated all costs as close as possible, but if shipping happens to be over by more than $.50 I will refund you the difference.
Refunds and Exchanges
I pack each order with care and ship in rigid, cardboard mailers. If something does get damaged during shipping, please contact me ASAP so that I can correct the problem. I will immediately ship any replacements to you.
I want you to be happy with your purchase. Items can be returned (at your expense) within 7 days of receiving them for a refund. Once I receive the item, I will refund your full purchase price. No shipping fees will be refunded. Items must be returned in original condition. Any damaged or used items cannot be returned.
Additional Policies and FAQs
::::::::: Do you offer custom printing? ::::::::::
I specialize in rubber stamping by hand and I do not offer any computer printing services. Printers enjoy eating the thicker cardstock that I love using so much. Maybe someday in the future I'll find the perfect printer, but right now I am limited to my stamps.
:::::::::: Do you really make every tag by hand? ::::::::::
I sure do! I die cut each tag from cardstock, hand stamp them individually and then string each with ribbon or twine. I always double (and sometimes triple) check each item to make sure they are the best quality possible before shipping them out. Unlike computer printing, there may be slight imperfections and differences tag to tag. That’s the charm & beauty of hand stamping!
:::::::::: How long will my order take to ship? ::::::::::
I know I dislike waiting for purchases, so I try to ship out as soon as possible to my customers. Most listed items and quantities will be made and mailed within 2-5 business days. If you request a custom color banner or have a custom order then it may take longer. I work on orders in the order payment is received, which means my timeline can change quickly. If you have a time sensitive order, please contact me first so that I can give you my current timeline. Orders will take longer during the busy holiday season from October thru December.
:::::::::: How long will it take me to get my order once it has shipped? ::::::::::
I ship via USPS first class mail. Within the United States, USPS estimates 3-5 business days for first class mail. If your order ships Priority Mail, it’s an estimated 2-3 business days. Due to customs, International shipping times vary greatly. During the holiday season (October thru December) USPS can be dreadfully slow, so I recommend allowing plenty of time for shipping. I've had orders within the United States take upwards of 3 weeks and international 2 months to arrive during the winter holidays. If you have a time sensitive order, please contact me first so that I can give you my current production time.
:::::::::: Do you ship Priority Mail or Overnight? ::::::::::
I ship most orders via First Class shipping, but shipping Priority Mail is no problem at all. Just let me know and I will send you an invoice for the price difference. Priority shipping starts at $5.25 and typically takes 2-3 business days. Priority Mail shipping times are not guaranteed. I can do overnight Express Mail shipping but its pricey, starting at $19.95 for a small quantity of tags. Express mail is guaranteed to arrive to most locations within the USA in 1-2 business days. Please contact me before placing order for upgraded shipping. That way I can give you an estimated shipping date and price quote for your order.
:::::::::: Can I order more than the quantity for sale? ::::::::::
Yes! Most tags in my shop only have up to 3 sets listed for sale, but I can make any quantity you need. Just contact me and I can get a reserved custom order listed for you to purchase the exact quantity you need. Please note that larger quantities may take longer to make.
:::::::::: Can I get a different cardstock color? ::::::::::
Yes, most tags can be made in a different color cardstock. I currently have a selection of over 30 different cardstock colors to choose from.
:::::::::: Do you offer other string choices? ::::::::::
I currently offer solid black and natural cotton string. Along with black & white, brown & white, grey & white, red & white, bright pink & white, yellow & white, bright green & white, bright blue & white and dark blue & white twisted baker’s twine. Any of my tags can be strung with these choices at no extra charge.
:::::::::: Do you have other ribbon colors? ::::::::::
I offer beautiful, ½ inch seam binding ribbon in white, cream, silver, black, dark brown, golden brown, light pink, bright pink, red, wine red, light green, olive green, light blue & navy blue. If the tags you want are strung with ribbon, then you can change to any of these colors at no extra charge. If the tags you want have twine, you can upgrade to ribbon for a small fee. Contact me with any questions about upgrading to ribbon.
:::::::::: Can I get a different ink color? ::::::::::
Yes, I have an assortment of ink colors to choose from. Some ink colors look better stamped on certain cardstock colors so contact me with any questions you have.
:::::::::: I like the tag but I want a different word, can you change it? ::::::::::
Probably! You might like the bird image but want it to say “happy birthday” instead of “thank you”. I have a wide assortment of sentiments and most tags will fit a different one. Most of the sentiments seen in my shop can be mixed with other images. Some stamps do have the sentiment attached so I can’t change those, but I might be able to figure something else out for you. Contact me with any questions and I will let you know what I can do.
:::::::::: Can I send an order as a gift? ::::::::::
Sending an order as a gift is no problem at all. I am more than happy to include a personal note from you. Just let me know in “notes to seller” what you would like to say. I will print it out and include it inside a small, note card (handmade of course!).
:::::::::: Do you smoke or have pets? ::::::::::
All my items are created in a smoke free, pet loving home.
Last Updated October 3, 2013