FunWithARtz's Shop Policies
Welcome to my little house of clay food & props ♥ for your beloved Dolls and Dollhouse. I do sell Craft Supplies that i am using. Do convo me to request for Clay / miniature food crafting materials.
My name is Wei and I am the owner of this Store. I work alone handling this store, please be patient with me while I craft your favorite item for your Dolls.
I am able to craft in 1:12 , 1:3 or 1:6 scale Or provide the dimension you need I will try my best to meet what you need subject to materials I have.
Convos will be replied between within 24 hours.
Do free feel to contact me by mail at any time. Please give me 24 hours to get back to you if I happen to be teaching in school. My Time zone is in GMT +8
For customers who wish to purchase Clay Supplies in Bulk :
First - convo me for the special rates offered for bulk.
Payment by Bank Transfer
Bank Sort Code: 7171
Bank Name: DBS Bank Ltd Singapore
Bank Swift Code: DBSSSGSG
*Both way bank charges has to be absorbed by buyer.
Please email us at singapore.funwithartz [!at] gmail.com with a payment confirmation slip.
All outstanding and unpaid orders will be cancelled after 24 hours. No items reservations are made to orders which are unpaid.
If the value of the order is above the limit amount for your country's customs, please be ready to pay taxes when your order arrives.
♥ All international orders are also shipped as Registered mails with signature confirmation, please convo us if 4 weeks have passed since the shipped date. We will help to send inquiry to the postal services to confirm the status of the order. Please approach your local postal services with the Registered number to track package status with the local authorities.
* Please understand that in order for us to offer the lowest price possible, we cannot be responsible for lost parcels when using Registered Air Mail. Please approach your local postal services with the Registered number to track package status with the local authorities after 18 business days from the date of your tracking number received.
However the default registered mailing option does offer some coverage, so do inform me immediately if the item arrives damaged, or is lost (refer to SHIPPING section). I appreciate every one of my customers, and would assist you in getting the best out of such a situation. :)
* Do note that colours may be slightly different from photos due to different computer monitor settings.
Customers would have to be billed for resend shipping fees for all unclaimed and returned registered packages.
Also, please understand that we cannot be responsible for different countries' customs clearance systems and cannot be accountable for parcels held up at custom.
Refunds and Exchanges
For our craft supplies ~ Exchanges of defect products are possible. Contact us through convos within 15 days of receipt for defect items which have to be in the original new condition and packaging. Item(s) will have to reach me within 60 Days from the Day of receipt.
Handmade Miniature ~ ** Refunds / exchanges will be screened on a case by case basis. ** All our handmade miniatures are not factory manufactured product and are all handmade with high quality Air Dry Polymer clay and resin clay, therefore I do not give refunds.
Most of our handmade products are ready made by one artist that is me, Wei. Only a few that need made to order. Made to Order Items ~ Rest assure I will take photos and email you for approvals before I pack for shipment. (BUT If I dont hear from you within 48 hours, I will proceed to postage)
For ready made miniature item(s) I will only ship what is shown in the photo provided.
♥ We will pack all our items with bubble wrap to prevent breakage for shipping. Some items come in beautiful packing or gift box that is being stated. (please read individual item description carefully) We make sure that every item leaves well packaged and in perfect condition.
However I have absolutely no control over what happens after i drop it off at the post office, and I regret to say that I am not able to be held responsible for any packages lost in transition or any items damaged during the mailing process. Do note that such a circumstance is extremely rare.
* Please note that SALE item is non - refundable * We dont make any profit from Sale Item(s) but guarantee is 100% New Good Condition. Seal of packaging is never broken.
♥ ♥ For sanitary reasons earrings and hair pins are NON returnable.
Also, I Do Not try on the earrings I made to sell. I will gladly appreciate if you can convo me or send me email about your experience with these handmade work.
Thank you for shopping with us ♥
Additional Policies and FAQs
We carry a wide category of products which include Magic Craft Clay, Magic Craft Beadsclay, Magic Craft Light Clay, Baguni Paper Clay, Pinochio Paper Clay and Magic Craft range of creative materials. Other then Product alone we also do provide Clay Education, Crafting Program and Workshops as well. Contact us for more info.
Please allow 2 business days for packing Ready Made Items (business hours GMT+8 ) via registered mail with SINGPOST. http://www.singpost.com/
You can track your item by keying in the Tracking number provided using SINGPOST website.
Contact Us for wholesale enquiries [!at] funwithartz.com
Last Updated October 25, 2013