Handmade jewelry and supplies by FunkadelicPsychoFish
FunkadelicPsychoFish's Shop Policies
welcome to my etsy shop! =D
All my items are handmade by me and are although you can find similar ones in my shop they're not the same =P
Please find free to contact me if you would like any custom creation...i am always open to suggestions =D
Keep in mind that i'm a full-time student so you'll be put on the 'custom' waiting list by order (first come first serve basis)
-I accept paypal only. After the payment has been received, i will ship your purchase.
-No cancellation after an item has been sent
-Payment must be received within 1 week.
-I will contact you in case your payment deadline is near the end and i haven't received payment yet
-Are you unfamiliar with Etsy and PayPal? Don't worry!!! Just follow this simple guide:
-If your item is made-to-order please allow 5-7 days for the creation process :)
-Item will be shipped within 3 business days after payment is received.
-I ship to your ETSY ADDRESS. If you want to change the address please write it down on the message to seller or contact me in 12h maximum.
-The shipping used for a certain item is listed in that items' details BUT, if for example you buy one item with GREEN MAIL and one item with BLUE MAIL, then both of your items will be sent with BLUE MAIL, because BLUE MAIL is more secure.
-GREEN MAIL is only used for flat items such as canes and cane slices packs. Everything else is shipped using BLUE MAIL.
EXCEPTION! MALAYSIAN BUYERS WILL HAVE THEIR PACKAGE SHIPPED USING RED MAIL (bubble mailer, normal speed)! There is no other shipping option available :/ I'm sorry
But i offer mail upgrades on the section Mail Upgrade of my shop:
-RED MAIL (bubble mailer, normal speed)
-BLUE MAIL (bubble mailer, fast speed)
-REGISTERED BLUE MAIL (bubble mailer, fast speed, delivered only after the receiver gives a signature).
Just purchase the mail upgrade with your order and i'll make sure to meet your needs.
-Your item will be securelly packaged but please understand that once i ship your purchase, it is no longer on my hands.
FAST SHIPPING TIMES:
-To Portugal: 2-5 days
-To Europe: around 10 days
-To Other Countries: around 2 weeks [see below please]
NORMAL SHIPPING TIMES: will take longer.
[Shipping times may vary, speccially during holidays]
Shipping to the following countries may take more than 2 weeks to arrive by GREEN/BLUE MAIL:
Refunds and Exchanges
-If for any reason you are not happy with your purchase, please contact me within 3 business days after receiving the item. You'll get a full refund if it's sent back in original condition (you will receive your refund after the item/s get here). RETURN SHIPPING COSTS ARE YOUR RESPONSABILITY.
If you do not like the items that you bought, please ship me the item(s) back, i will refund you, BUT you must bear the shipping cost.
-I'm not responsible for lost, damage or stolen items during shipment. Nevertheless i will offer you options according to your situation. Just contact me and we'll figure something out :)
REMEMBER, let me know if something went wrong!
Additional Policies and FAQs
IMPORTANT! for any custom orders the price i give you at first isn't the final one (i can only give you an average price)...you must wait until i've finished the item to know the final price of your custom item
BUT! you do not have to buy the custom item until it's finished...if you no longer wish to buy the item or dislike it please contact me. the item will be reserved for you for 3 weeks maximum (this means you have to buy the item and pay within this deadline...if you for some reason can't just contact me please (with justification) so i can give you a new deadline). after that time it will be available for anyone who pays for it.
Feel free to contact me at any time and I will respond within 24-48 hours.
- Email: inesnunescardoso(at)gmail.com
Last Updated August 25, 2013