GEMLYNN's Shop Policies
Welcome to my shop. I am honored that you clicked on GEMLYNN - feel free to email and ask me questions about my jewelry.
Austin, Texas is a laid back town, a great place for artists to create, and a wonderful base for shipping hand made creations to all over the world.
I know how important your purchase is to you, and I will ship your jewelry to you as soon as payment arrives.
GEMLYNN accepts Pay Pal, credit cards, personal checks, or money orders (U.S. postal or drawn from U.S. banks.
I welcome layaways. Any of the payment methods mentioned above will be acceptable.
I will work with the buyer on how much they wish to put down for the first payment, and how often they wish to make payments (every month or twice a month).
The buyer will receive an email receipt for each payment.
If the buyer decides not to complete the purchase of the item, then GEMLYNN will issue a full refund by check or money order.
The luxury of being a small independent business is that you will not have to go through a credit department or any bureaucracy - you will be dealing directly with me.
To begin the layaway process, contact me through email and I will walk you through it, and provide the address for the payments.
GEMLYNN offers free U.S. Priority Mail shipping within the United States, including Hawaii and Alaska.
Outside the U.S. is a flat $6.00 rate for First Class International. I personally walk the package through the postal office to make sure all forms are filled out properly.
If you need overnight shipping, email me to arrange it.(Overnight shipping will be extra - it will depend on the express method you choose)
Refunds and Exchanges
I have a no questions asked return policy. You may return for any reason.
You have 30 days from date of delivery to return your item.
You may ask for a full refund or exchange.
Additional Policies and FAQs
I am happy to accept custom orders. However, I do not make children's jewelry.
Last Updated November 8, 2012