GardenLaundry's Shop Policies
Welcome to the Garden Laundry Shop. I want you to feel comfortable when purchasing your linens and bedding from me, so I went ahead and set forth some customer-friendly policies.
I accept payment through Paypal, Etsy, and money orders.
I ship several times throughout the week, depending on the number of orders I receive. If you need an item right away, please let me know and we can work out something with Priority Shipping and/or me sending your order right away.
I attempt to find the lowest shipping prices possible. Prices listed for shipping are based on weight and distance from my location; if you live closer to Arizona, the shipping costs may be lower than listed. I have a postage scale and weigh items to see how much shipping may cost. The shipping prices listed are for those locations farthest away from Arizona, so your actual shipping costs may be less than listed. I refund any shipping charges of $2.00 or more over the actual shipping costs. Don't hesitate to contact me with any questions, I will get back with you soon.
The prices listed for shipping "with another item" are estimates only and will depend on the size of the second item. Please contact me for a more exact estimate if you are purchasing more than one item.
Our packages are only insured upon request and payment.
Please note if you are an international customer, you may be charged customs fees and/or handling fees based on your country's customs policy. I cannot ship packages marked as a gift as it is illegal and could result in jail time and/or fines. Thank you for understanding.
I am not responsible for shipping delays due to the USPS.
Refunds and Exchanges
If you have found that your purchase is not what you thought it would be, please send the item back to me, and I will let you choose any combo of items for equal the amount in addition to free shipment. PLEASE please let me know if you aren't satisfied. I want happy customers.
Additional Policies and FAQs
I cannot guarantee perfection for each and every vintage item, though I try to hold the utmost of standards. The item is appropriately priced according to the condition it is in, and I do my best to describe everything. All sheets and pillowcases have been freshly laundered and are ready for your use! Please contact me for any issues you may be having and I will do my best to work it out.
My family has two cats and 1 dog, but all my linens are stored in sealed containers where the pets cannot access them at all. Please convo me if you have allergy concerns.
Last Updated December 4, 2013