GazeInAwe's Shop Policies
Our high quality modern and vintage items are designed/restored to the highest standards, a design can be customized per your desire. This can include restringing, styles, shaping and more. I'm excited to get custom orders and work on new designs so contact me to put your amazing ideas into a stunning piece of Art.
We only accept payments made through PAYPAL.
Once an order has been placed and payment has been received you can not cancel or change your mind for any reason due to the amount of effort put into your item. So be sure you know exactly what you want before you purchase and feel free to convo me for a consultation.
We will only ship to the address registered on your etsy account, so please make sure your information in correct.
We cannot be held responsible for damages, lost or stolen packages, or fees that may occur with international packages.
To best ensure your item's safety I package each item as securely as possible and ship in a box so they get to you in perfect condition. I do like to reuse like-new boxes when possible, but let me know if you prefer a brand new box.
For international shipping I use only Royal Mail's Airsure® Fast and fully tracked service to 30 destinations worldwide. If your country falls outside of these 30 then I will make arrangements for custom shipping. This service aims to have your item with you inside of 4 days to Europe and only 6 days to the rest of the world!
****Please note that buyers are responsible for any and all duties and customs charges that may be incurred.****
Refunds and Exchanges
**** There are NO refunds, returns or exchanges of any kind due to health related reasons ****
Items that ship for my store do so in the correct hygienic manner, for these reasons I am unable to except back items that I feel are not able to comply with this strict standard.
Additional Policies and FAQs
PLEASE NOTE: For all pieces that are created by hand, no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the made to order photos.
I include free jump rings with all products that require them, especially where vintage items through age or misuse may have lost their original rings. I will not however be able to solder jump rings closed, they are left open so the item can be adapted for exactly the purpose they are purchased for.
Some vintage items have been repaired, these repairs where possible are carried out by myself or my friendly neighborhood goldsmith, all items I repair will state so in their listing.
Color of the product in photos may vary slightly from computer monitor to monitor.
Last Updated May 31, 2012