GemsJewelryBeads' Shop Policies
We will do our very best to bring you quality merchandise at reasonable prices (most under wholesale). Customer Service is our number one priority. If you are unhappy with your purchase, please email us and tell us what you would like to do. We will do everything we can to guarantee your experience with us is a happy one.
PAYMENT INFORMATION: PayPal payments are due 3 days within purchasing an item. We accept Money Orders, Personal Checks and Cashier's Checks by mail. PayPal payments are to be made to: gemsandsuch [!at] live.com. If you are mailing a payment, PLEASE email us to let us know and send to: Patti King, 11512 Belmont Avenue, Kansas City, MO 64134-3131.
SHIPPING INFORMATION: $3.50 for the first item and $0.25 each additional item. We ship within 72 hours of receipt of PayPal payments. If you pay by mail with a personal check, your check must clear the bank before we ship your item(s). We ship U S Postal Service, First Class with Delivery Confirmation, unless you request expedited shipping. We will, then, calculate the cost and ship your purchase expeditiously.
Refunds and Exchanges
RETURNS: We give 10 days for returns (an email received within 10 days with your intent to return is accepted). All items returned must be in re-sellable condition, include all paper, packaging, etc. It will be closely inspected before a refund is sent. Buyer pays return shipping charges. If your purchase was $25.00 or more and is returned, the commission I pay Etsy shall be deducted from your refund. No shipping charges to buyer are refundable.
Additional Policies and FAQs
DISCOUNTS: We give discounts on shipping more than one item as long as they are shipped in the same package.
Last Updated April 6, 2012