GenesisHomeDecor's Shop Policies
Welcome to SW Creative Creations! This shop specializes in all things creative. The products are handmade and there is always close attention given to detail. As an artisan, crafting is more than a hobby, but a way of life. Nothing can compare to the relaxation and joy that comes from making things by hand and flexing the "creative" muscles! Thank you for stopping by and keep checking back for new items!
Paypal or money order is the only accepted method of payment at this time. Payment for items is due at time of transaction. ITEMS WILL NOT SHIP BEFORE PAYMENT. Taxes apply to all merchandise sold in the shop accept when prohibited by law. Seller retains right to cancel orders in compliance with Etsy terms of transaction cancellation. This includes cancellation for non-payment.
Money Orders should be made to Creative Creations
PO Box 1232
Oak Grove, KY 42262
All items will be shipped priority mail via United States Postal Service within 48 hours of payment. Upgrades for faster shipping times are available, but must be agreed upon via convo before transaction is completed. *Please not that the standard 48 hours processing time with remain in effect.* Delivery confirmation and insurance is included as standard shipping practice. If you want to add insurance to your shipment, contact via convo prior to transaction completion. This shop does not ship outside of the US at this time.
Refunds and Exchanges
Refunds are only available on items that have been damaged or lost in the shipping process. All other refund request will be handled on a case by case basis. Contact via convo for situation to be evaluated. Personalized and special order items are non-refundable.
Additional Policies and FAQs
Custom orders and gift baskets of items sold in the shop are available. If interested contact via convo.
Last Updated September 4, 2011