GlassElements' Shop Policies
Thank you so much for stopping by my little slice of Etsy.
I accept credit cards, echecks, and account transfers through paypal, as well as money orders.
Payment should be made within 7 business days unless other arrangements are made. If payment is not received within 7 business days, and other arrangements have not been agreed upon, the sale will be cancelled and the item will be relisted.
Money orders must be mailed within 3 days of purchase and your order will ship immediately upon receipt of verified official money order.
Do you have questions about how to pay with PayPal? Check out this step-by-step tutorial to learn more:
I ship within 2 days of receiving your paid order, often the same or next day, for in stock items. Made to Order items, as noted in the listing, ship within a week of payment.
Jewelry and ornaments ship via USPS first class domestic or international. I do not insure small items, but if you would like insurance, let me know and I can add it on to the shipping cost.
Large items, such as housewares, are shipped via USPS domestic priority with insurance. For non-US addresses, I ship via USPS first class. If you would like an upgrade in service, please let me know.
For any items, if you would like an upgrade to priority or next day express mail, please let me know, and I can figure out the additional shipping cost for you.
Refunds and Exchanges
I want you to be happy with your purchase. If you are unhappy for any reason, please contact me first so we can try to resolve any issues.
I have a no questions and no worries return policy, within 7 days of delivery. Please contact me using the "Contact Shop Owner" button above to authorize a return of merchandise in ORIGINAL condition within 7 days of delivery. Buyer pays return shipping and insurance, and will be issued a refund when I receive the merchandise.
Seasonal/Holiday merchandise is not returnable after that holiday has passed.
All refunds are issued through PayPal.
Additional Policies and FAQs
If you are purchasing a gift that you would like delivered directly to the recipient, I am happy to ship directly as well as include a card with your gift message. Please specify in the notes to seller section of your order.
Last Updated February 1, 2014