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HappyGoLicky's Shop Announcement

Custom personalized handmade jewelry gifts & boho silk wrap bracelets, leather wrap bracelets, rings, monograms, & necklaces handmade in sterling silver or eco-friendly recycled fine silver (99.9% pure), designed to make your soul smile. Find a silver wax seal, ring, necklace, or silk ribbon wrap bracelet you love. I can monogram, customize, and personalize a special silver bracelet toggle for an unforgettable commemorative gift for someone special... or yourself!

READY TO SHIP:
Silk Wrap Bracelets from our READY to SHIP section will SHIP in 3 BUSINESS DAYS or less.
Click here to see: https://www.etsy.com/shop/HappyGoLicky?section_id=7326585

ALL OTHER Silver Silk Wrap Bracelets including MONOGRAMS are MADE to ORDER and SHIP in 5 WEEKS due to unprecedented orders. A reminder will be on your receipt. If you would like READY to SHIP silk wrap bracelets click here: http://www.etsy.com/shop/HappyGoLicky?section_id=7326585

ALL RINGS ARE MADE TO ORDER & we are on a 5 WEEK completion schedule due to unprecedented orders.

We gladly ACCEPT Etsy Gift Cards.

PLEASE READ the DESCRIPTION in full so you will learn of size & dimension of jewelry you are ordering as photos are MACRO to show detail. Please contact us prior to purchase if you have questions.

>>>INTERNATIONAL ORDERS- PLEASE read here for my shipping policies PRIOR to purchase: http://www.etsy.com/shop/HappyGoLicky/policy?ref=shopinfo_policies_leftnav International packages cannot be guaranteed by any certain date due to common Customs delays.

See our SHOP POLICIES here: https://www.etsy.com/your/shops/HappyGoLicky/policies

*** Please contact us though ETSY only if you have questions.***

My custom handmade silver jewelry is featured in the QUIT YOUR DAY JOB Series: http://www.etsy.com/blog/en/2011/quit-your-day-job-happygolicky/
(Read it to find a coupon code and please leave a comment after the article in exchange for use of the code discount.)

*Silk Wrap Bracelets featured in BETTER HOMES & GARDENS Holiday Gift Guide!
See all Silk Wrap Bracelets for the perfect gift: http://www.etsy.com/shop/HappyGoLicky?section_id=59064258

"Follow" and "Like" for special deals & coupon codes-
Twitter: twitter.com/ByHappyGoLicky
Facebook: facebook.com/HappyGoLickyJewelry
Pinterest: pinterest.com/HappyGoLicky
Flickr: HappyGoLickyJewelry

-QYDJ10 coupon code expires 04-30-14
(Read it to find a coupon code) http://www.etsy.com/blog/en/2011/quit-your-day-job-happygolicky/

Please leave a comment after the article before using the coupon code as your discount is in exchange for your written thoughts. Coupon codes cannot be combined with wholesale pricing.

HappyGoLicky's Shop Policies

Welcome

We are currently on a 5 week completion schedule for all rings & personalized items.

STERLING SILVER silk wrap bracelets are kept in stock READY FOR SHIPPING. Only THESE designs are READY TO SHIP: https://www.etsy.com/shop/HappyGoLicky?section_id=7326585

I select the finest materials available and pay scrupulous attention to detail as I try my best to accurately describe and photograph each piece so you will know exactly what I am offering. Descriptions are sometimes lengthy but please read them thoroughly prior to purchase to ensure you fully understand the pertinent attributes of the product you plan to buy, like size, ribbon or necklace length, etc...

Please contact me prior to placing orders if you have questions about personalizing jewelry. Great communication is crucial for personalized items. Please state all pertinent info including personalization in the "note to seller" box upon check out and please refrain from making changes to your order after checkout is complete. Changes made to order after checkout WILL CAUSE DELAYS.

Payment

*********** ACCEPTING PAYMENT ************

Credit cards, Etsy Gift Cards, Paypal, personal check in U.S. funds, and money orders in U.S. funds are accepted.

Personal checks & money orders require contact with me via messaging within 24 hours to confirm your intentions. Checks will clear before order is started and will then be subject to our current completion schedule. Funds must be written in U.S. dollars only and written out to "HappyGoLicky Jewelry."

Custom orders, which includes any piece that has been made especially for you, like pieces with your initials, dates, personal monogram, quote, or any changes to a particular design are an immediate FINAL SALE. No exceptions, exchanges, returns, or refunds, as they are unable to be sold to anyone else due to their personal nature. Purchase serves as agreement to FINAL SALE terms.


Shipping

Please see the listings for shipping prices.

********** U.S. SHIPPING **********

ALL PACKAGES in the U.S. will be shipped by the UNITED STATES POST OFFICE. Upon request we can ship via UPS for an ADDITIONAL cost. Please contact us PRIOR to purchase for cost to your address. FedEx is unavailable from our area. Overnight and second day shipping are unavailable from our area.

For U.S. packages there will be a delivery confirmation number only, not an actual tracking number. Please understand we cannot be responsible for postal delays which are, of course, out of our hands. In the unlikely event your order is lost by the postal system it will be REPLACED AT OUR EXPENSE and shipped when ready by the ORIGINAL SHIPPING METHOD in which you paid, not expedited at our expense. We at HappyGoLicky Jewelry apologize, in advance, for any unexpected & unforeseen, yet possible, delays caused by the United States Post Office.

+++TRACKING number WILL BE EMAILED to you so please track your package and notify us immediately if your package shows it was "delivered" but you do not find it. Call your post office promptly and inquire. Contact with us MUST be done within 3 days or we forfeit being able to question USPS and, therefore, are unable to issue replacements or refunds.+++

Delivery confirmation numbers are only available for the contiguous 48 states plus Hawaii & Alaska. Depending on area higher shipping rates may apply. Tracking numbers MAY NOT be available for any other US territory. Shipping to ANY OTHER U.S. territory WILL TAKE longer, possibly up to 6 weeks. Packages sent to these territories REQUIRE a full 6 WEEKS from SHIPPING DATE before considered "lost in the mail" and replacements are made & sent OR REFUNDS are given.

Most items can be personalized so all jewelry is MADE TO ORDER, not kept in stock. If a time frame is crucial please contact me PRIOR TO PURCHASE. Other items & fully custom designs, of course, will require additional time. CONTACT US ON ETSY, not email, for work schedule.

********* WORK SCHEDULE *********

Our work schedule is an approximation ONLY, not a concrete shipping schedule as ALL pieces are HANDMADE and may take longer due to an unexpected delay in one or more of the 8 steps of creation, or other unforeseen circumstance such as a death in the family or personal illness- all of which are rare but have happened in the past. HappyGoLicky rings are handmade, not mass produced, by ONE artist without outsourcing any of the 8 steps. Rest assured we will dedicate the required time to each step to assure our excellent quality without compromising. Your understanding of any unexpected delay is much appreciated. Packages will ship USPS first class mail.

********* INTERNATIONAL SHIPPING *********

International delivery is likely take at least 3 weeks after being sent from U.S.

If order includes "ready-to-ship" items AND "made-to-order" pieces then the order will ship TOGETHER when full order is complete.

+++ Due to the unpredictability of CUSTOMS and the backlog of imported items into
countries, INTERNATIONAL packages CANNOT BE GUARANTEED by a certain date.

+++ HappyGoLicky follows regulations and states the true retail price on all Customs forms. Buyer is responsible for inquiring with their government if duty will be added.

+++ Int'l packages REQUIRE a full 6 WEEKS from SHIPPING DATE before considered "lost in the mail" and replacements are made & sent OR REFUNDS are given (4 WEEKS if in CANADA.) CUSTOM orders needing replacements will be STARTED only AFTER this 6 WEEK period and are subject to our current work completion schedule. The inexpensive shipping price offered in our shop DOES NOT include any sort of tracking number, only a customs number, so due patience is appreciated. We are sorry for the unforeseen inconvenience of the postal system's mistakes, reroutes, and delays. Please contact us PRIOR TO PURCHASE if you must have a tracking number and we can arrange other shipping methods which start at $38. +++

RETURNS: SEE BELOW.

PHONE NUMBERS for where you can be reached by Customs or the postal system pertaining to questions by about your address is required. We will contact you after purchase for a telephone number, as we are unable to ship internationally without it.

********** DELAYED/MISSING PACKAGES **********

For U.S. packages there will be a delivery confirmation number only, not an actual tracking number. Please understand we cannot be responsible for postal delays which are, of course, out of our hands. In the unlikely event your order is lost by the postal system it will be REPLACED AT OUR EXPENSE and shipped when ready by the ORIGINAL SHIPPING METHOD in which you paid, not expedited at our expense. We at HappyGoLicky Jewelry apologize, in advance, for any unexpected & unforeseen, yet possible, delays caused by the United States Post Office.

+++TRACKING number WILL BE EMAILED to you so please track your package and notify us IMMEDIATELY if your package shows it was "delivered" but you do not find it. CALL YOUR POST OFFICE promptly & inquire. Contact with us MUST be done WITHIN 3 DAYS or we forfeit being able to question USPS and, therefore, are unable to issue replacements or refunds.+++

Please see above for delayed international shipments.

********* A P O SHIPPING *********

We apologize we are NO LONGER ABLE to ship APO addresses as the United States Post Office has been unable to deliver our merchandise properly.

********* SHIPPING UPGRADES *********

OVERNITE delivery is unavailable from our area.

Second day air, or priority mail are offered WHERE AVAILABLE. Please contact me for an estimate or you may check it yourself (I ship from KY 42071 and all packages weigh less than 1 pound.) . Depending on our workload, we sometimes can offer a $12 RUSH fee per item to have items ready in as little as 10 days but please check with us first for availability as it depends on current work load.

Most items can be personalized so all jewelry is MADE TO ORDER, not kept in stock. If a time frame is crucial please contact me PRIOR TO PURCHASE. Other items & fully custom designs, of course, will require additional time. Please check my SHOP ANNOUNCEMENT for my current work schedule, or contact me through Etsy, not my personal hotmail account where customer addresses end up in my junk mail folder.

Our work schedule is an approximation ONLY, not a concrete shipping schedule as ALL pieces are HANDMADE and may take longer due to an unexpected delay in one or more of the 8 steps of creation.

A HappyGoLicky GIFT CARD and GIFT BOX ready for giving are included in the shipping price on rings & necklaces & earrings. Bracelets will be sent on a free GIFT DISPLAY CARD.

Refunds and Exchanges

********* RETURNS *********

RETURNS: Contact me for a return within 5 DAYS OF DELIVERED DATE on ETSY only, not by email as messages will be sorted to junk mail by default since your email address is not in my address book, and are overlooked. We accept returns of items in original condition, however, CUSTOM ORDERS are non-refundable & non-returnable due to their personal nature. We are diligent to accurately describe & photograph merchandise so return shipping charges are non-refundable. Please INSURE IT AND RETURN IN THE SAME PACKAGING so you will know it arrived safely. REFUNDS WILL NOT BE ISSUED FOR PACKAGES THAT ARRIVE DAMAGED. Please include SPECIFIC instructions (exchange or refund) with your transaction number and username for prompt service. Money can only be refunded to the buyer in the same method as originally paid, like Paypal, and cannot be refunded to a gift recipient.

RETURNS: If you are wanting a return AFTER your 5 day time frame you may be issued store credit.

RETURNS can only be honored if item is returned is ORIGINAL NEW UNWORN condition AND IF RETURNED IN THE SAME PACKAGING. Items not sent in same packaging can get damaged in shipping on postal conveyor belts & in sorting machines. HappyGoLicky is unable to accept responsibility for damage caused by insufficient packaging on returned items.

RETURNS or EXCHANGES of rings due to ordering an incorrect size will incur a 15% fee for the silver usage and loss of materials as returned rings may rest in stock for long periods and are subject to year end inventory taxes.

********* REFUNDS *********

REFUNDS: We are diligent to accurately describe & photograph merchandise so return shipping charges are NON-REFUNDABLE. Examples photographed will be different from your piece as ALL PIECES ARE HANDMADE and will differ slightly, as described in the listing.

REFUNDS: Our work schedule is an approximation ONLY, not a concrete shipping schedule as ALL pieces are HANDMADE and may take longer due to an unexpected delay in one or more of the 8 steps of creation. We apologize for inconveniences, yet, if your piece misses a deadline (due to our scheduling OR USPS unexpected shipping delays) and is returned by buyer, SHIPPING COSTS ARE NON-REFUNDABLE.

REFUNDS of rings due to ordering an incorrect size will incur a 15% fee for the silver usage and loss of materials as returned rings may rest in stock for long periods and are subject to year end inventory taxes.

********** EXCHANGES **********

EXCHANGES: If you need to make an exchange please CONTACT US prior to shipping it back to us. INSURE and return it in THE SAME PACKAGING so you know it has arrived safely. Items not sent in same packaging can get damaged in shipping on postal conveyor belts & in sorting machines. HappyGoLicky is unable to accept responsibility for damage caused by insufficient packaging on returned items.

EXCHANGES: Please include SPECIFIC instructions so I will know what to do with your exchanged jewelry. Buyer will be invoiced for shipping when new piece is ready to ship.

EXCHANGES can only be honored if item is returned is ORIGINAL NEW UNWORN condition.

EXCHANGES of rings due to ordering an incorrect size will incur a 15% fee for the silver usage and loss of materials as returned rings may rest in stock for long periods and are subject to year end inventory taxes.

********* CANCELLATIONS **********

Cancellations are allowed up to 7 days after purchase of items that are NOT customized. Custom personalized orders cannot be cancelled after purchase as they are started immediately. Bracelets will be refunded. Rings are started after 7 days and will incur the 15% restocking fee if cancelled AFTER your 7 day grace period.

Cancellations of rings are not accepted for completion schedules running longer due to rare complications in handmade processes. Cancellations of rings are not accepted for shipping delays caused by the USPS. Cancellations of rings are accepted only 7 days after purchase for full refund, 15% less purchase price after 7 days.

********** CUSTOM ORDERS ***********

ALL CUSTOM ORDERS ARE FINAL SALES.

Due to the personal nature of CUSTOM ORDERS, they are 100% non-refundable & non-returnable so we will be sure to explicitly discuss your exact expectations to ensure your happiness. This includes ring size. If you order the wrong size custom ring: Rings can be "stretched" a half size, but cannot be made smaller without additional cost for silver and time, which starts at half the price of the original ring, and can only be done if going down ONE size only.

Custom orders, which includes any piece that has been made especially for you, like pieces with your initials, dates, personal monogram, quote, or alteration to a design are an immediate FINAL SALE. No exchanges or refunds, as they are unable to be sold to anyone else due to their personal nature. Once you purchase they will be started so these items are a FINAL SALE and cannot be canceled for a refund or exchange after payment is received.

Please scroll through my feedback to read about my previous customers' complete satisfaction with their custom design purchases.

RING SIZE is your full responsibility and we strongly recommend your finger professionally measured by a jeweler prior to purchase to avoid returns. Rings that are not personalized can easily be exchanged if actual shipping cost is paid by buyer, and replacement ring will fall under the current work schedule.

CUSTOM personalized rings & bracelets are 100% non-refundable & non-returnable & non-exchangeable & non-alterable.

Additional Policies and FAQs

WHOLESALE ACCOUNTS: Contact us for wholesale pricing if you wish to resell on your website or storefront. Wholesale pricing cannot be combined with any coupon codes or advertised discount, as wholesale pricing will always be the lowest.

We require a storefront address or resale website for wholesale pricing release.

Seller Information

Please CONTACT US ONLY ON ETSY as any emails may go unanswered as they are sorted to junk mail if sender is not in address book.

Last Updated April 16, 2014