Shop Owner
-
Bend, Oregon,
United States - Contact
- Profile
- Favorites
- Circles: 132
- Feedback: 889, 100% pos.
Shop Info
- HelenesDreams
- Opened on Jan 27, 2008
- Policies
- Seller Information
- Request custom item
- 1063 sales
- 3781 admirers
HelenesDreams' Shop Policies
Welcome
Welcome to my shop.....
❤.•´¯`❤.¸¸.•´¯`❤.•´¯`❤.¸¸.•´¯`MY CURRENT TURNOVER TIME ❤.•´¯`❤.¸¸.•´¯`❤.•´¯`❤
✿Currently, my orders are taking an average of 2 1/2 weeks or more before they ship. I am VERY busy with Mothers Day orders and at this time I can no longer guarantee that your item will be there by that time. Thank you kindly for your patience. Please let me know if you may need something sooner so I can try to accommodate the time frame for you.✿
✿ Thank you to all of my kind and loving customers who have supported my work in the last few years..I truly appreciate your business! Wishing you much joy, great love & happiness! ✿ Cheers!
❤.•´¯`❤.¸¸.•´¯`❤.¸.•´¯`❤.¸.❤´¯`•.¸¸.❤´¯`•.¸.❤´¯`•.¸¸.❤.¸¸.•´¯`❤´¯`•.¸¸.❤´¯`•.¸.❤
✿Handcrafting jewelry is my passion. I use sterling silver, gold, 14k gold filled, copper, and of course, beautiful hand picked semi precious gemstones that depict nature's best. My jewelry is earthy, rustic, and organic. Each piece of jewelry is made with great effort and love. It resembles the work of my own hands meant for you to enjoy for a very very long time. I truly want you to be delighted!
✿All photos are taken in natural outdoor lighting and are intended to give you the best representation as we see it. All monitors are different and colors can vary.
✿Learn more about my adventures in metal-smithing, promotions & giveaways on my blog: ✿✿✿ www.HelenesDreams.Blogspot.com (cut & paste in url)✿✿✿
✿For every sale I make I donate $1.00 to BloodWaterMissions.com in Africa to help fight destitute poverty. Thank you for supporting my work.
✿All jewelry in my shop is intended to be made and worn by an adult person 18 years or older only. All metals and gemstones are described as accurately as possible. Please read descriptions carefully and contact me should you have any questions. Thank you.
Payment
✿PAYMENT is accepted by Paypal or DWOLLA. If you do not use Paypal please proceed with the check out process and once you get to the Paypal web page, on the left side, you will see an option to pay with just a credit card only.
✿ DWOLLA payments are also accepted here!! Have you heard about how simple and easy it is to pay with cash? Please visit this site here: www.Dwolla.com to learn more. For those of you who want to transfer simple cash to another account immediately without any hassles . Make payments to: HelenesDreams [!at] bendbroadband.com. Thank you!!!
✿OR... if you would like I can invoice you through your email using Google Checkout. Please leave a message in the notes to seller box so that I can do that for you.
✿OR.... You can also send a money order or check to CHJS, LLC, 61149 S. Hwy 97. Bend, Oregon 97702. Attn: HelenesDreams. Please include the name of the item you purchased.
Money orders and checks will be held in my account for up to 10 days to make sure all monies have cleared. I do apologize about this..but even money orders can sometimes not clear a bank. After this period has passed I will be happy to send you the item.
If you should need help with Etsy's checkout system using Paypal please click on this link here: http://www.etsy.com/help_guide_checkout.php
Shipping
✿DOMESTIC SHIPPING -- I ship through US Postal Service 1st Class Mail Parcel with delivery confirmation and insurance included. Shipping usually takes 3-7 days. If you chose to use another method please contact me and I will quote you a price for a different service.
✿INTERNATIONAL SHIPPING -- All international mail will leave by USPS 1st class parcel international mail and can take up to 10 days or more. Insurance is included for most countries EXCEPT:
Afghanistan
Angola
Bolivia
Burma
Congo
Cuba
Iran
Iraq
Ivory Coast (Cote d'Ivoire)
Liberia
Mexico
Nigeria
North Korea
Paraguay
Russia
Sierra Leone
Somalia
Sudan
Syria
Venezuela
✿INTERNATIONAL CUSTOM FEES - Your country may impose a custom tax, fee, levi or duties on you for importing an item into your country. You are responsible for these fees as a buyer. It is important to research your country's customs laws before buying.
Please know that it is a RISK with the international mail system if your country is not insurable. Please contact me if you are an international buyer and you should have any questions regarding shipment to your country.
Each piece of jewelry is packaged beautifully in a small box ready to give as a gift.
Refunds and Exchanges
✿REFUNDS --Shopping on the internet can be challenging! But I want my customers to be delighted, if not, I am happy to refund your money or exchange the product with no questions asked. Please return the item within 14 days of receipt in the same exact condition, and original packaging. Buyer is responsible for return shipping cost. If it is an exchange I will gladly pay to return the item back to you. Please contact me as soon as possible for your return, so we can work out the details.
✿FEEDBACK -- I strive very hard to make sure each customer is happy. If you feel your experience or item does not give you a positive experience, please contact me before leaving feedback. I would be more then happy to work a solution out, such as a refund or exchange, etc. Thank you.
Please note that natural gemstones may have slight inclusions in them and this is a natural process of the earths creation. Most gemstones that do not have any inclusions are extremely high priced. I am proud that a part of my work does represent some of the natural creations of the earth, and that I am able to pass on an affordable piece of art to you.
Additional Policies and FAQs
All of my design pieces come with a lifetime warranty. So long as I am alive, I will stand behind my work. If any item should fail to meet normal wearing standards, please contact me so that I can either repair or replace it.
If you should have any questions, custom orders or wholesale needs ...you can contact me and I will be happy to see what I can do! Thank you for taking a look here at www.helenesdreams.etsy.com.
Stay in touch with me by visiting my blog at: http://helenesdreams.blogspot.com.
Or..with Facebook: http://www.facebook.com/helenesdreams
✿✿✿Have a beautiful, wonderful... and terrific day!✿✿✿
Seller Information
Helenes Dreams
Helene Sanderson
61149 S. Hwy 97, STE. 800
Bend, Oregon 97702
Last Updated April 26, 2012