HelloWilson's Shop Policies
Hello! I love making intricately patterned line drawings. Almost every design I feature will contain some hand drawn elements. The beauty of my work is in its unique hand made feel.
Payment is by Paypal only.
All items are sent out by Royal Mail First Class post and I will always try to ship orders within 4 days of payment but please let me know if you need the order in a rush and I will do my best. Recorded delivery can be arranged on request. Proof of posting will be obtained from the Post Office.
I am happy to ship orders internationally but any custom fees and taxes are your responsibility.
Refunds and Exchanges
I really want you to be over the moon with your purchase. If an order is damaged, faulty or there is another issue please contact me and I will try to resolve the problem. If you wish to return an item please return within 7 days of receipt and contact me within 3 day of receipt to inform me, you will need to pay the return shipping. Refunds will be made via paypal minus postage costs. If the item was damaged on receipt I will refund postage after receiving the item. I will do my best to describe and photograph the item as accurately as possible.
Additional Policies and FAQs
If you are interested in wholesale purchase please contact me.
Rachel Russell, 5a Bawdale Road, London, SE22 9DL
rachel [!at] hellowilson.co.uk
Last Updated February 15, 2012