HightowerBotanicals' Shop Policies
My work has a hand made feel to it. I love arts and crafts and I think it shows in my jewelry. Each piece will differ in someway, just little things like a toggle clasp loop may not be perfectly round. I like these human elements in work and at the same time I strive for perfection. Only quality materials are used. I want to produce quality work without a mass produced feel.
I accept payment thru pay pal (charge or credit card), by personal check and usps money orders.
Sales tax will be added to purchases in New York State.
Orders will usually ship around one week after payment is received. Custom orders will take around 3 weeks to ship.
FIRST CLASS USPS shipping will be used unless otherwise requested.
( I like Fed Ex too and if you are willing to pay more (for international orders or a large order?) I will use them.
Sometimes, it will take longer for me to make your jewelry, but I try to get it out to you quickly. If its a custom order, Im out of town or out of a material I may need 4-5 weeks. Don't worry, that isn't typical and I will let you know ahead of time if thats the case.
If you have a deadline for an order please let me know and I will do my best to work with you.
Refunds and Exchanges
I accept exchanges and returns if for some reason you are not happy with your purchase.
Complimentary jewelry repairs if something breaks that is beyond normal wear and tear.
Please let me know if something breaks right away.) You will be responsible for the shipping to me and I will be responsible for shipping it back to you.
Additional Policies and FAQs
-All orders are handmade by Hightower Botanicals-
Any design can be made with 14K Yellow or White Gold instead of Sterling Silver for an appropriate extra charge.
All sales are sent gift wrapped. A polishing cloth is included.
I am open to alchemy, custom orders, consignment and wholesale. Contact me with any questions.
Sometimes we have fun here contemplating the relevance between legends and folklore that revolve around medicinal qualities found in herbs. In no way are we condoning that you use this jewelry for actual medicinal purposes. We take no responsibility in claiming that our jewelry is anything but decorative... however, you can always dream!
Last Updated November 5, 2012