HisPalette's Shop Policies
Hello to you!
We're so glad that you found our store! I'm Tonja and my husband is Steven. We put together our love for art and antiques to bring you 'His Palette'. We know all of our inspiration, ideas, finds, talents and ability come from His palette, so to Him we give all the credit.
I grew up surrounded by artists, so it would only make sense that I become an artist, too. I enjoyed earning an Art degree in the early 90's.
Steven has always liked making things out of wood. He has unleashed his creativity, too. He makes artful things that have a purpose in his wood shop. Many items are a joint effort - those are the fun projects we build together.
We see art everywhere and apply it to our lives, our gardens, even to our honey bee yard. We are so lucky to have the opprtunity to connect you with all the things we enjoy. We hope you're inspired!
We accept all forms of payment posted on our item listings. Coupon codes offering % discounts can only apply to the selling price, not shipping, prior to the purchase only. Shipping costs are as listed on each item, unless we have negotiated a specific shipping agreement for a specific situation, in advance and before the purchase. Please conversation us any questions, including any information regarding ongoing promotions. We like to accept any reasonable offers. We are all about this being an enjoyable experience for all parties. If you must cancel, please do so before the item ships for a full refund of the purchase price. It's so much easier that way! Otherwise we will cannot refund shipping costs. We will always work things out in favor of keeping our customer.
When the financial transactions are complete, we wrap and ship items promptly and with great care. We ship by the best method for the item(s). We do our best to estimate shipping costs, but they will never be more than quoted, unless you request special handling. Then we will glady requote before the purchase. You may request insurance and we will quote this desire, as well. We will ship internationally by special request, when possible, we will obtain quote. Just conversation us your special requests before you buy. We will quote it.
Refunds and Exchanges
If you must cancel please do so before the item ships for a full refund of the purchase price. It's so much easier that way! Otherwise we will cannot refund shipping costs. We will always refund what is fair and reasonable, and within a reasonable time frame.
Vintage and antiques are used and we disclose any flaws or wear. We do our best to research our vintage/antique items and describe/price them as accurately as we can. We invite you to bring to our attention any erroneous details regarding vintage or antique items. We are knowledgeable about vintage, but not expert regarding all vintage categories. Please conversation us with any questions, you may have about vintage items, before you make a purchase.
Additional Policies and FAQs
By joining Etsy, we are doing what we love to do! Connecting people who love art and antiques with art and antiques! So have fun! Be inspired! Be blessed!
We are all about this being an enjoyable experience for all. When in doubt... Conversation us!
Last Updated October 17, 2011