Your Real Cowhide Leather Case shop!
HomemadeLeather's Shop Policies
Welcome to Steven's shop! Your satisfaction, our pursuit.
Our payment methods include credit card & PayPal only at present. The following instruction for your reference:
1. If you have PayPal account, you may directly pay for the total amount to our account: sevenshell.gm [!at] hotmail.com.
2. If you’ll pay with credit card, could you please provide your Email account linked to your credit card? We may draw an invoice from our account to your mail, then you will get a link to go ahead with your credit card.
Our contracted express company is DHL, we'll send a tracking number to customers for tracking, once it's available.
Normally, we ship out orders within 3 days, upon receipt of payment. If everything goes smoothly during the transportation, the transit time will be 3-5 days.
Refunds and Exchanges
We will give full refund only if there is defect and error in material and workmanship. Refund will be given after receipt of the return item. It must be returned within 3 days of receipt and in the same conditions and packagings as it was sent in. You must contact us before shipping any items back.
We do allow exchange other items in same value if customers don’t like the style. Refund will be not allowed, if there isn’t any defect and error in our products. However, customers are to bear the freightage of the return and exchange. Also, buyer should return the item to our warehouse within 3 days after receipt and in the same conditions and packagings as it was sent in. To save your cost, please choose your favourite items when you are purchasing.
We also allow cancellation before shipping out the order. Kindly please inform us to cancel the order for you, before we ship it out to you.
Additional Policies and FAQs
We welcom to custom made orders and wholesale orders. Please contact us freely.
Name: Steven Zhou,
Baishi flat, No.18-6 Yongfeng 1st road,
Fuyong Town, Baoan District, Shenzhen City,
Email: sanshui11 [!at] hotmail.com
Last Updated April 30, 2013