Pearl Jewelry, Pearl Earrings, Wedding Jewelry
HourGlassStudio's Shop Policies
Hello. Thank you for shopping with HourGlass Studio, We appreciate your business.
Payment is due upon purchase. :)
At this time I only accept paypal. If you wish to make a purchase with your credit card you may do so using paypal. You do not have to have a paypal account to use paypal. Paypal is safe, simple and reliable. www.paypal.com - please send me a message about using paypal with your credit card.
All purchases are final sales and the purchase cannot be cancelled. Please keep in mind that your purchase DOES NOT HAVE INSURANCE to protect against loss, damage or mail misdirection etc...you are advised to purchase insurance. Either purchase direct from my store or convo me for this service to be added onto your order. By making a purchase you agree to these terms and will not hold myself or my etsy store liable for loss, nor will you leave negative feedback.
Shipping is done via Airmail - Canada Post.
Paid purchases are shipped as quickly as possible. Keep in mind I am in Canada and allow sufficient time for shipping. 10 - 14 days is standard but it can take longer. Should you wish your items to arrive sooner please convo me.
Please request insurance as it is not included in the price
All items with the exception of the flower fascinators / hair clip are shipped in a padded envelope. Shipping rates have recently increased sinificantly and shipping from Canada is very expensive unless shippied in an envelope. Should you wish to have you item shipped in a box, please purchase the 'add on' listing
Refunds and Exchanges
All sales are final. If your item does become damaged durring shipping please contact me ASAP. Remember, I am in Canada so please allow sufficient time for shipping, generally 10-14 business days....Monday - friday and not including weekends or holidays. Please remember that shipping can be delayed at the border which can delay items further.
Additional Policies and FAQs
I try very hard to ensure that the colors in my photographs match the actual items....however, due to variances in computer monitors there may be a slight difference in what I see compared to what you see and some colors are just difficult to capture in general. Also, enlarging an image to show detail can make an item appear different than looking at it with the naked eye.
Insurance is NOT included with your shipping or purchase. Please convo me if you would like to ADD insurance
Last Updated March 19, 2013