Waldorf Dolls and Hand Made Children's Treasures
InvitingPlay's Shop Policies
Inviting Play wants to contribute to your families own play space. Inviting Play offers hand made dolls and toys to enhance your physical play space and invite your children to play. I offer you knowledge that the dolls are made with natural materials to the highest standards of quality and beauty.
I accept Paypal or direct purchase using credit cards from Etsy.
I will accept cash or personal checks from local buyers who pick up items from me in Minneapolis.
It is my policy to make every customer happy so please contact me if you have any questions about your purchase!
My goal is to provide excellent customer service and fast shipping so I will ship out ready to go items within two business days of purchase (usually on the same day of purchase). After custom items are ordered and specifics are mutually agreed upon, I will tell you the estimated completion and ship date.
Packaging: In the past I didn't want to put my natural, handmade dolls in plastic to ship so I wrapped them in cloth and packed them carefully in a box. I have discovered that some customers prefer the peace of mind that plastic offers so I have begun to ship my dolls in plastic as a default. If you would like me to use cloth instead of plastic, please let me know.
I do recycle solid boxes and clean tissue paper for re-use in packaging when I can. I do this because I want to minimize the impact my handmade business has on the environment.
If you need expedited shipping, please let me know and we can arrange that for an additional shipping charge.
If you need international shipping and would like insurance or tracking, please convo me. There will be an extra charge for those things.
Refunds and Exchanges
If the item you purchase isn't what you agreed to purchase or hasn't held up as expected under normal usage, I will happily take it back, replacing or refunding it. If it is a mistake I've made I will pay return shipping. I will also consider all other requests for returns. However, generally speaking, please consider sales final and only purchase if you are very certain you will like the item. Please let me know if you have any concerns or questions before you buy things. I love to answer questions via convo.
Additional Policies and FAQs
All dolls come with care instructions.
All sewn items are double stitched for durability. I put time, thought, and care into each item as if I were making it for my own children.
I would never be happy mass producing the same item over and over. And so, each item is unique and no two are exactly the same.
Julie.Colby [!at] gmail.com
Last Updated October 3, 2012