IsaacandRebekah's Shop Policies
Welcome to Isaac & Rebekah! Isaac & Rebekah is a beautiful shop where you will find a variety of jewelry with a specialty in covered button and cabochon earring studs for moms, teens, and the working girl. All my jewelry has a lot of charm for a small price. You can also find a variety of high quality supplies & so much more!
Please pay within 24 hours, via Paypal only, otherwise transaction will be canceled.
I ship to the address on your Etsy account. If you would like your order shipped somewhere different, please notify me immediately so your purchase gets to the right destination. If you require rush delivery, insurance, or delivery confirmation please notify me prior to your purchase so that the shipping price can be adjusted, otherwise you will need to purchase additional shipping in a separate transaction.
Your item will be shipped within 5 business days of receipt of payment. I generally do one mass shipment per week unless your item requires rush delivery and you have paid for such.
Shipping within the United States for all items is $2.95 due to careful packaging and rising shipping costs. Shipping costs ANYWHERE outside of the U.S. will be charged $5.00. There is $0.95 additional cost for any additional jewelry item and $0.50 for additional supply item(s) added with that order only. Multiple purchases within one transaction will save you on shipping in the long run.
You can check to see if your item has been shipped by clicking "Your Account" located at the top of your Etsy page and then look under and click on "Purchases". Here you will see the words "Paid" & "Shipped" once you have paid for the item and it has been marked shipped. Please click on the word "Invoice" to see the day it was shipped to be clear.
Receiving your shipment within the U.S. could take up to 7 business days (meaning weekdays), unless you requested rush delivery. Outside the U.S. could take from 10-20 business days, depending on your location.
Refunds and Exchanges
Refunds will be given if the item is returned in its original unopened condition. Buyer will be responsible for any further shipping costs.
Refunds for DAMAGES will be discussed on a case by case basis.
EXCHANGES are welcome if you decide you want a different color or style. Please note the item must be returned to me in its ORIGINAL packaging prior to me sending the exchange out and I am not responsible for paying ANY further shipping costs. You WILL need to purchase additional shipping for an EXCHANGE.
I AM NOT RESPONSIBLE FOR LOST PRODUCTS! You may purchase additional shipping or have an adjustment to your shipping cost if you would like shipment confirmation!
Additional Policies and FAQs
I have done my best to represent each and every item in detail and clarity in terms of description and color. If you have any questions about an item please feel free to contact me and I should return your e-mail within 48 hours unless I have notified you I am away.
Your satisfaction is important to me, please discuss with me any questions or concerns before leaving feedback, thank you!
Last Updated March 6, 2012