Infinity Scarves and other accessories
IskraAccessories' Shop Policies
Welcome to Iskra Acccories world of great, fashionable and totally hand made accecories. Please read my shop policies.
We recommend Paypal payment. If you are unable to use it and you would like to pay some other way, please contact me first. We are waiting for your payment for 72 hours.
*CREDIT AND DEBIT CARD CUSTOMERS*
You do not need a Paypal account to pay for your items through Paypal! Choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account.
I provide worldwide shipping.
All items are shipped via priority registered mail. Your order will be shipped within two business days after receiving the payment.
Every parcel is packed in the way that provides your order a safe journey. :)
I ship from Poland, so if you live outside Europe, please be patient - it may take up to 14 days for your order to arrive.
Europe - 2-7 days.
Orders over 100$ - FREE SHIPPING!
I wish I could, but I cannot be responsible for undelivered, misdelivered, undeliverable packages, or packages that are damaged or destroyed in transit.
Anyway, please contact me right away, if you're dealing with such problems!
If you wish to additionally insure your package in case of damage in transport, please mention it at checkout. I will invoice you separately for the exact difference in cost. Normally it has only the insurance of arrival.
If you order does not arrive within 30 days, I can place a claim with the US Post Office for a lost parcel. Under US Postal regulations, this is the earliest I can ask for a claim inquiry. It can take an additional 30 days for the Post Office to investigate.
Refunds and Exchanges
If you are not satisfied with your purchase, you can give it back (and get full refund) or exchange for something else within 7 days from delivery. Shipping costs will not be refunded. Contact me in that case.
If you use 'request custom item' option and something is made to order, especially for you, there is no possibility of giving it back.
Last Updated March 12, 2013