Shop Owner
-
Los Angeles,
United States - Contact
- Profile
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- Circles: 13
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Shop Info
- Ivydee
- Opened on Sep 23, 2007
- Policies
- 146 sales
- 554 admirers
Ivydee's Shop Policies
Welcome
Thank you for your visiting Ivydionne Designs. If you have any questions or concerns not covered in the shop policy outlined below, please feel free to Convo me. I'm happy help!
Payment
I accept payment via Paypal.
All payments are due upon submission of your order. Please note that you must log into your Paypal account to complete your purchase. If you are having trouble with Paypal please send me a Convo through Etsy, or email me direct at the email address sent to you with your purchase confirmation, and I will assist you in completing your order.
Any orders placed and not paid for within 3 days will be canceled.
Shipping
Orders will ship between 24-48 hours from receipt of payment. International orders may take 3-4 days to ship.
Orders UNDER $50 will be shipped First Class mail. If you would like your order to go out Priority mail, please include a note in the "Message to Seller" box when you purchase and a revised invoice will be sent to you.
Purchases OVER approximately $50 will be shipped Priority Mail. If you do not wish to pay for Priority Mail service, please Convo me and I will adjust your invoice appropriately. However, I am not responsible for lost items not shipped via Priority Mail.
Refunds and Exchanges
I stand behind the quality of my work, however, if you are unhappy with your purchase you can return the item within 3 days of receipt for a refund or store credit. Please Convo me first, within those 3 days, before shipping the product back to me with an explanation for the return.
I will credit/refund the purchase price once the item is received, excluding shipping fees. The item must be received in the condition it went out to you in. If it is returned damaged or worn I cannot refund your money. Items returned without prior notification, or outside the 3-day window, will not be refunded.
All SALE items are final, no returns please.
Additional Policies and FAQs
CALIFORNIA SALES TAX
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Please note that sales tax is added by Paypal to all purchases made within California.
COLOR
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I try to make sure my photographs represent an items true color to the best of my ability, however, monitor colors vary dramatically and no matter how good a color looks on my monitor, I have no control of what it will look like on yours. I do offer a verbal description of the color(s), but that may leave even more open to interpretation. Be aware that the actual color(s) may vary from your expectations.
If you have any questions or concerns about an items color, please Convo me and I'll try to provide greater details!
SMOKE-FREE
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All items are made in a smoke-free environment.
QUESTIONS/ COMMENTS
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Please feel free to Convo me about any questions or comments you may have.
FEEDBACK
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If you are so inclined, I would love to get your feedback on your purchase!
Last Updated February 4, 2011