JAFDesigns' Shop Policies
Welcome to my shop! You can find all sorts of things I love here. I know you will find something to love too! From hats to blankets, and scarves to unique gifts, there is something for almost anyone you love.
I am a mom, public speaker, and I work as a learning consultant at a catholic university in the Indianapolis area. In my spare time, I knit, crochet, sew, paint and create. (Honestly, I don't sit still very often!) as I get creative in my little studio, I find I make things for friends and customers locally and then make an extra for all of you!
Sometimes you can find items that may seem familiar and sometimes there are some crazy creative moments! Keep checking back for something you can't live without, or for one-of-a-kind gifts for those you love!
Payment is easily done through Direct Checkout or PayPal. Indiana residents, please note the 7% sales tax, which is added to your total automatically upon checkout.
Orders are currently processing within 2-3 days or as predetermined by process time within the item's post. (e.g.: the Dr. Who scarf takes several days to process and it is noted within the post.). If you have a specific date you need your item by please do let me know in advance. You will receive an email when your item ships, and I always appreciate hearing that it has arrived safely at your door!
All items are shipped via First Class mail. US transit times range from 2-5 days and International transit is usually 7-15 days. These times are *after* the processing time. Please note that International orders are subject to Customs delays and local Duty or VAT. These are the customer's obligation.
Packaging is done with the utmost of care and excellent protection for your new treasure!
Refunds and Exchanges
It is my desire that you are thrilled with your purchase - if for any reason that is not the case, please contact me via email or convo right away so that we can find out what went wrong and make it right.
Refunds or exchanges are happily made within a reasonable time frame of your receipt of the item, unfortunately I am not able to refund shipping costs unless I accidentally shipped you the wrong item or otherwise made an error with your order.
Returned or exchanged items must be properly packaged for return shipping, insured, and arrive in resalable condition in order to qualify. Please contact me for instructions and include your name, address, and reason for return or exchange so that I can process your return more quickly.
Custom orders are not refundable, but I still want you to be pleased with your order. Please consider this before your purchase and thank you for your understanding. If there are problems with a custom product, please contact me so that we can come to a happy resolution!
Last Updated October 31, 2013