Announcement
To ensure you receive your orders in time for Christmas we have reduced the courier tracked price to £5.25 for 48hours courier Service (UK Only). This will be delivered by an alternative courier (Non Royal Mail).
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James on Apr 18, 2024
5 out of 5 starsGood quality item,as described with excellent delivery time, Thank you.
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Frequently asked questions
Do you offer Express shipping?
Yes, the costs and lead time are as follows:
Sent via UPS or FedEx
UK - £15 (Next Day Courier)
EU - £20 (1-4 Business Days)
USA & Canada - £25 (2-3 Business Days)
We do not offer Express Shipping to customers outside USA, Canada & Europe. For countries outside this area, your item will be sent via Standard Air Mail (Insured but not trackable).
Please be sure your ETSY and PayPal address match. Confirming addresses with you takes extra time and delays shipping.
I've received the incorrect item, what do I do?
In the event you have received an incorrect item or if it’s faulty we will replace it.
Please contact us immediately by mail and we will discuss what to do.
Your mail should contain photographs showing the problems.
I have a problem with my order
Please do not hesitate to get in touch if there is any problems with your product delivered. We value your patronage and will do our level best to have a MUTUAL satisfactory conclusion.
What if I want to return/exchange my purchase?
No quibble return but you are responsible for shipping cost back to us.
Refunds will only be issued once goods arrive (non arrival of goods means no refunds).
We suggest you use a registered & traceable service for returns.
The same policy as above applies for return cost.
We will not charge you again for reshipping the goods but only by international standard post (not courier/traceable).