Quality Handcrafted Jewelry
JaniceMarie's Shop Policies
I'm proud of my original design pieces and I hope you will be pleased with your purchase. I strive to make the best quality product possible.
I accept PayPal or Money Orders. Credit Card can be used through Paypal. (Select "PayPal" in the checkout. You are able to process your credit card through PayPal without having an account)
I will mail your purchase within 3 business days after payment is complete. All items are carefully packaged in padded envelopes and are protected with bubble wrap or foam so they won't get damaged during shipping. They are sent First Class mail with a tracking number. All these are included in the shipping fee.
If your order is lost or damaged during shipping, JaniceMarie will NOT be responsible for the loss or refund because we take great care to protect your purchases before we ship them out. If you would like to insure your package, please contact me before you check out.
If you pay by Paypal, your package will be shipped to the address you have listed there. Please confirm that it is correct.
Refunds and Exchanges
If you are not completely satisfied with your jewelry, please contact me within 3 days of receiving it to discuss a return. A full refund, less shipping, will be returned upon arrival of the item in its original condition. No refunds on special orders or changes to the original listing. Refunds on multiple quantities of the same item will be charged a 10% restocking fee. No refunds for items claimed not to be received when tracking shows delivered.
It is strongly recommended that returns are sent back with insurance. I will not refund a returned item if it is lost in the mail.
Additional Policies and FAQs
Exhange Policy - If you choose to return your purchase to have something changed about it (for example, shortened or lengthened), shipping charges will apply for the return of the item to you. Most likely there will not be an additional charge for the changes made unless it requires a lot of labor or additional materials.
Each item is made with sterling silver components and Swarovski crystals and pearls to ensure the finest quality.
Last Updated March 9, 2014