JenAshleyDollDesigns' Shop Policies
Welcome to JenAshley Doll Designs. I love to make doll clothes for 18" dolls such as American Girl and New Generation. I enjoy adding little details and accessories to make each outfit special. Most outfits on JenAshley Doll Designs will be one of a kind.
I accept Pay Pal. You may use Pay Pal even if you don't have an account.
Choose the PayPal option during checkout. After you submit your order, click the "Pay Now" button. Scroll down and you will see the option to pay with a credit or debit card WITHOUT having to sign up for a PayPal account.
Items listed on this website are complete and ready to ship. Packages will be shipped via Priority Mail/Confirmation or UPS within two business days after confirmation of payment. If you need one day delivery, etc., please convo me for for an adjustment on shipping rate. If you order two outfits, shipping on the second outfit is free.
Refunds and Exchanges
Your satisfaction is important to me. Please read all descriptions carefully before making your purchase. However, I will gladly refund the price of the outfit minus shipping costs. Returned items must be postmarked within five (5) days of delivery confirmation and must be clean and in resellable condition in order to receive a refund.
Additional Policies and FAQs
At this time my daughter's American Dolls both Mattel and pre-Mattel are the models I use for fitting outfits. Please take that into consideration when purchasing fitted outfits.
Last Updated March 27, 2012