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JennsHandmadeJewelry's Shop Announcement

*****Current Shipping Timeline: Orders are made and shipped within 1 to 2 business days.
Now offering new options for chains and for the accent beads. Enjoy!
***READ BELOW FOR ANSWERS TO COMMONLY ASKED QUESTIONS***

Q: If I place an order today, how soon will my order ship?
A: I am currently making and shipping all of my orders within 1 to 2 business days. Always check the shop announcement at the top of the page to see the current turn around times.


Q: How soon can I expect to receive my order after it's been shipped?
A: Most of my customers, within the US receive their packages in 2 to 5 days after being shipped. International Buyers…keep in mind that though I will ship your order quickly, many packages may sit in customs in your country for a time before they are officially delivered to you. Please be aware that depending on your location, actual delivery to you overseas customers requires patience. (For some reason, Canada seems to take the longest for delivery, so be aware of that when ordering. Thanks!)


Q: Can I add extra birthstones to a necklace?
A: Absolutely! To add additional birthstones you can purchase the link below along with the necklace:
https://www.etsy.com/listing/80300824/add-a-swarovski-crystal-birthstone?ref=shop_home_feat


Q: Can you stamp something on the back of the pendant or keychain?
A: Sorry, but I can only stamp on one side of a pendant or keychain...otherwise I've found that the stamping runs the risk of showing through onto the front. Sorry about that.


Q: Can I include a note in the package so that I can send it directly as a gift?
A: Absolutely, it's no problem at all to include a short note for you in the package. Just type me a quick note during checkout of what you want the note to say.


Q: What length are the necklaces?
A: You can now select you choice of chain when purchasing. If you are in need of a different length than the options given, contact me before you purchase to see what I have available. (NOTE: The mannequin with the necklace pictured in the grouping of pictures for every necklace is not depicting the necklace length, but rather is there to give you an idea of how the pendant will hang, and also a visual on the sizing of the pendant. Necklace length on a mannequin will not represent the same length as pictured on a person.)


Q: I checked tracking on my order and it hasn't updated in a couple days, can you see where my package is?
A: International tracking doesn't update as often as orders within the United States. Many times, tracking will show the last time that the package was processed before leaving the United States and then won't update for several days until it reaches your country.


Q:What size is the pendant?
A: Check the sizing in the description of each piece of jewelry. Also, click on the arrows on the photos to see additional photos, as well as, the final picture which will show the necklace on a mannequin to give you a visual on the pendant sizing.


Q: What are the hand-stamped pendants made out of?
A: My hand-stamped, quote pieces are made using aluminum as their description shows. Aluminum is very hypoallergenic and those that are even allergic to sterling silver and other metals can usually wear aluminum without any problems....hence it is the main metal that I work with for all of my hand-stamped pieces.


Q: Can you make a custom necklace/custom quote for me?
A: I love custom orders! Convo me and let me know what you had in mind and I will see if it's something I can design for you. :)



If you have any additional questions, or if there is anything else that I might be able to help you with, be sure to send me a message. :)


NOTE: Some countries impose custom fees or duty fees for my international customers, but keep in mind that if any additional customs fee charges are required in your country, these are the responsibility of the buyer. Packages CANNOT legally be marked as "gift" to avoid these fees. Be aware of this before you purchase. Thanks so much! :)


NOTE: I'd love your positive review after receiving your jewelry. If you have any issues, please contact me through Etsy's message/convo system. Also, be aware that Etsy has taken to sending out reminders to customers to leave feedback. Be assured that that is not something that is coming from me. You are under no obligation to leave any feedback.

~*~Thank you so much for visiting my shop! Come back often! :-)

~Jenn

This shop accepts Etsy Gift Cards.