JillPopowichDesigns' Shop Policies
A LITTLE ABOUT ME
Since I was a little girl, I’ve always loved jewelry and was intrigued with designing and making it. I attended the Maryland Institute College of Art where I received a degree in Graphic Design and Illustration. Since 1994 I’ve been working as an Environmental Graphic Designer having the opportunity to travel the world working on large scale retail environments designing signage, sculptures and architectural details. It is this large scale 3-D work that re-sparked my interest in jewelry design and the opportunity to build something that can be interacted with on a personal scale.
ABOUT MY JEWELRY
All of the jewelry in my shop is handcrafted by me.
Since each piece is hand made they will all vary taking on a personality of their own making each one unique and special. Please wear and enjoy each of my creations for its individual personality, shape, texture, material and craftsmanship.
I get inspired by everything I see and experience. I’m always up for a challenge and enjoy trying new things and solving new problems. Check back often and see what I’m up to.
I accept direct check out through Etsy and paypal. Payment is due within three days of purchase. If payment is not received within that time the transaction will be cancelled and the item will be listed. If you are experiencing technical difficulties, or there is a problem with making the payment for any reason, please let me know as soon as possible.
Typically, all items in the shop ship within three days however custom work will take a little longer.
Orders are shipped via the United States Postal Service (USPS), first class post both domestic and international. I do include insurance on all orders over $100 (Domestic only). If you need it fast and would like to change the shipping method, just let me know before you purchase so I may update the listing for you with priority rates.
**IMPORTANT: PLEASE MAKE SURE YOUR PAYPAL & ETSY ADDRESS IS CORRECT!** If your Etsy and PayPal addresses do not match, items will be shipped to your Paypal address by default. If you need your package shipped to a different address/person, please let me know at check out in the 'Message to Seller'.
INTERNATIONAL BUYERS/UK Buyers. Some countries impose an import tax or VAT (in the UK). This tax is not included in the purchase or shipping cost. If your country collects this tax, it is typically due at the time of delivery. This tax is the responsibility of the buyer as sellers can not pay this tax. Please be aware of your country's policies regarding these taxes/fees so there are no surprises upon delivery.
Refunds and Exchanges
I don't typically accept returns, but if something is drastically different than you expected, please contact me so we can work something out. If an item is damaged during shipping or appears defective, please contact me immediately via e-mail or convo and we'll figure out how best to repair, replace or refund it.
Additional Policies and FAQs
Please let me know if your item is a gift, and I will include a complimentary, handwritten gift card inscribed with the message of your choice. Be sure to confirm the recipient’s address; I can't be responsible for items sent to the wrong address.
If you run a store or boutique and are interested selling any of my items, please contact me via e-mail.
Last Updated August 29, 2013